Prepares requests for proposals (RFPs) for external services and conducts all necessary meetings to facilitate selection. Monitors contracts and maintains regular communication with service providers.
Develops proper risk management strategies that focus on risk identification and proactive response/mitigation. Ensures that issue management is comprehensive, visible and timely to minimize impact to the project. Educates team members in risk/issue management and ensure that the discipline is built into the DNA of the project team and its operations.
Develops, maintains and communicates detailed project financial budgets and forecast status. Ensure project financials are managed proactively and provides visibility at required levels of the organization. Works closely with Sourcing and Vendor Management to ensure supplier engagements meet the project requirements and benefit the organization.
Complies with all policies and procedures and ensure the project teams are educated and follow them.
Works with IT Leadership to continuously improve project and change management processes, tools, knowledge and capability across the organization.
Employs a structured change management methodology (e.g. ADKAR) to facilitate change and promote commitment to adapt to the change. Knows how to tailor this methodology to be culturally appropriate for the enterprise.
Prepares for change by assessing the magnitude of change and the organization’s change readiness. Identifies pitfalls and potential points of challenge or change aversion. Develops counterstrategies to mitigate or minimize potential issues. Assesses impact to stakeholders affected by the change and regularly reviews the community for potential change fatigue.
Tailors change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted.
Works with HR and other stakeholders to create a communications strategy and plan to ensure all employees are fully aware of impending changes. Creates mechanisms to de-emphasize old behaviors and encourage new desired ones.
Identifies, educates and provides leadership for change agents and change advocates within the stakeholder, executive and trusted informal leaders to create employee understanding and influence successful organizational change.
Performs quantitative assessment of change success and change adoption. Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives.
Excellent written and verbal communication skills.
Strong organization, presentation and customer service skills.
Ability to manage multiple concurrent priorities/projects and deliver results with limited resources.
Ability and desire to be hands on with applications and technology tools to deliver solutions
Demonstrated leadership to project teams across matrix organization.
Proven project and process management skills.
Strong problem solving and decision making skills.
Bachelor’s degree in technology, Engineering, or related field. Advanced business degree preferred.
5-10 years project management experience in an Information Technology environment and 2-3 years organizational change management experience. Multi-plant manufacturing environment preferred.
3 or more years of experience in cross-functional areas or leading cross-functional organizational projects.
PMP (Project Management Professional) Certification or equivalent preferred. Change Management professional certification desired.
Financial knowledge to ensure organizational change efforts are aligned with the financial perspective of the desired business benefits.
Project Management experience with large scale applications (SAP, GE Proficy, AI platforms, etc.)
Methodology expertise – Agile, Scrum, Waterfall, or hybrid approaches, and knowing when to apply each
Planning & scheduling – scope definition, work breakdown structures, timeline/Gantt chart management
IT/technical literacy – enough understanding of software development, infrastructure, networks, or cloud platforms to communicate credibly with engineers
Security & compliance awareness – understanding data privacy, regulatory, and security requirements relevant to IT projects
Communication – translating technical details for non-technical stakeholders and vice versa
Stakeholder management – aligning expectations across executives, business units, and technical teams
Adaptability – responding to shifting requirements, especially in fast-moving tech environments
Office setting and Manufacturing
May require occasional travel in support of project meetings
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
