Greets customers and clients to the department in person, over the phone, and via electronic communication.
Establishes a quality customer experience through a courteous attitude and professional appearance.
Provides clerical and organizational assistance of department correspondence, handling mail, scanning, and other administrative duties.
Supports processes and assists in preparation of documents to support business activities.
Generates documents, coordinates meetings, conferences, presentations, travel arrangements, and performs other routine administrative work.
Organizes and coordinates department functions as requested.
Designs, organizes, and maintains central filing system for the department, including records management and retention tracking.
Orders and maintains supplies.
Arranges for equipment maintenance.
Designs, constructs, and edits PowerPoint presentations.
Processes invoices for payment.
Provides backup Teller and new account duties as needed.
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal skills and ability to interface in person and via telephone.
Ability to work independently and to prioritize projects and responsibilities.
Ability to be flexible as priorities change and needs arise.
Strong organizational skills and attention to detail.
Ability to communicate effectively.
Ability to partner and collaborate with others.
Ability to properly prioritize workload and remain adaptable in time-sensitive and pressure situations.
Advanced computer skills, including Microsoft PowerPoint, Microsoft Word, Microsoft Excel, and the Internet.
Self-driven and motivated individual who is committed to First Interstate Bank's values.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required and
4-6 years of administrative support experience preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Lifting - Occasionally (up to 10 lbs)
Sitting - Frequently
Overtime - Subject to business need
Noise Level - Moderate
Typical Work Hours - M-F (9-3)
Regular and Predictable Attendance - Required
If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.