Develop business process maps, data flow documentation, and reporting requirements to support strategic initiatives.
Act as a liaison between business users and technical teams to ensure alignment and successful delivery.
Data Analysis & Data Assurance
Perform advanced analysis of credit and reporting data to identify trends, anomalies, risks, and opportunities for improvement.
Improve transparency into data quality, data lineage, controls, and reporting readiness across the Credit Reporting ecosystem.
Support the design and implementation of processes that enhance data reliability and consumption confidence.
Data Triage & Issue Management
Lead data triage activities, root cause analysis, and issue prioritization across multiple stakeholder groups.
Coordinate the resolution of data quality, reporting, and operational issues by partnering with business, technology, and data teams.
Escalate and communicate material risks and issues to senior stakeholders as appropriate.
Reporting Risk Management
Proactively identify, assess, and mitigate reporting and data risks before they impact downstream consumers or regulatory deliverables.
Evaluate control effectiveness and recommend enhancements that strengthen reporting accuracy, completeness, and timeliness.
Support governance and risk management activities related to Credit Reporting and data management.
Strategic Leadership & Stakeholder Management
Independently lead cross-functional initiatives involving Credit, Reporting, Technology, Product, and Data organizations.
Influence decision-making by translating complex credit concepts into measurable business and data impacts.
Serve as a trusted advisor to senior stakeholders on Credit Reporting, data risk, and reporting readiness matters.
Position Specific Skills
Commercial Banking or Lending Operations Experience
Data Quality Management & Data Lineage
Cross-Functional Partnership & Collaboration
Data Analysis
Analytical Thinking
Risk Identification & Mitigation
Qualifications
Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, or Modeling, or Reporting
Preferred Qualifications
Experience assessing the impact of data, process, system, or business changes on reporting and regulatory deliverables.
Strong understanding of commercial lending, credit products, and the end-to-end credit lifecycle.
Experience with data lineage, data governance, data quality, and controls frameworks.
Advanced SQL skills and experience analyzing large, complex datasets.
Experience performing root cause analysis and leading issue remediation efforts.
Knowledge of regulatory reporting, reporting controls, or enterprise risk management practices.
Experience working across Credit, Technology, Data, and Reporting organizations.
Ability to influence senior leaders and drive outcomes across multiple stakeholder groups.
Experience supporting large-scale data transformation, modernization, or credit data initiatives.
Additional Information
This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $95,000 and $115,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Duties & Responsibilities
Credit Reporting Impact Assessment
Perform portfolio-level impact assessments to identify reporting, data, and operational risks before implementation.
Partner with business stakeholders to ensure reporting requirements are understood and incorporated into change initiatives.
Business & Data Requirements Management
Translate business requirements into credit data use cases and actionable requirements for Product, Technology, and Data teams.
Develop business process maps, data flow documentation, and reporting requirements to support strategic initiatives.
Act as a liaison between business users and technical teams to ensure alignment and successful delivery.
Data Analysis & Data Assurance
Perform advanced analysis of credit and reporting data to identify trends, anomalies, risks, and opportunities for improvement.
Improve transparency into data quality, data lineage, controls, and reporting readiness across the Credit Reporting ecosystem.
Support the design and implementation of processes that enhance data reliability and consumption confidence.
Data Triage & Issue Management
Lead data triage activities, root cause analysis, and issue prioritization across multiple stakeholder groups.
Coordinate the resolution of data quality, reporting, and operational issues by partnering with business, technology, and data teams.
Escalate and communicate material risks and issues to senior stakeholders as appropriate.
Reporting Risk Management
Proactively identify, assess, and mitigate reporting and data risks before they impact downstream consumers or regulatory deliverables.
Evaluate control effectiveness and recommend enhancements that strengthen reporting accuracy, completeness, and timeliness.
Support governance and risk management activities related to Credit Reporting and data management.
Strategic Leadership & Stakeholder Management
Independently lead cross-functional initiatives involving Credit, Reporting, Technology, Product, and Data organizations.
Influence decision-making by translating complex credit concepts into measurable business and data impacts.
Serve as a trusted advisor to senior stakeholders on Credit Reporting, data risk, and reporting readiness matters.
Position Specific Skills
Commercial Banking or Lending Operations Experience
Data Quality Management & Data Lineage
Cross-Functional Partnership & Collaboration
Data Analysis
Analytical Thinking
Risk Identification & Mitigation
Qualifications
Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, or Modeling, or Reporting
Preferred Qualifications
Experience assessing the impact of data, process, system, or business changes on reporting and regulatory deliverables.
Strong understanding of commercial lending, credit products, and the end-to-end credit lifecycle.
Experience with data lineage, data governance, data quality, and controls frameworks.
Advanced SQL skills and experience analyzing large, complex datasets.
Experience performing root cause analysis and leading issue remediation efforts.
Knowledge of regulatory reporting, reporting controls, or enterprise risk management practices.
Experience working across Credit, Technology, Data, and Reporting organizations.
Ability to influence senior leaders and drive outcomes across multiple stakeholder groups.
Experience supporting large-scale data transformation, modernization, or credit data initiatives.
This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $95,000 and $115,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
