Filevine
From Filevine's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary
Filevine is currently hiring for a Product Implementations Consultant for the Product Implementations Department. This department at Filevine is vital in the retention and growth of firms using our software. Individuals who join our team will be a part of an exciting environment with plenty of opportunities for growth within the company.
Maintain comprehensive product knowledge across the Filevine family of products
Train customers to use and customize various aspects of the Filevine family of products
Manage the implementation process across a variety of customer accounts
Learn about and understand how to marry data from other softwares to Filevine effectively
Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, and provide training and content necessary to increase customer adoption
Assist in the creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to cross-functional teams and partners
Create and adjust ongoing content to Filevine University given changes in best practice and features
Support other expert teams and expert roles as needed
Paralegal or legal assistance experience preferred
Project Management experience preferred
Assertive communicator that can provide recommendations and instill confidence
Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
Quick learner of new technologies, self-motivated
Driver of change for more impactful solutions and customer outcomes at a fast-growing company
Ability to lead critical conversations
Ability to independently manage competing customer priorities and initiatives with limited structure
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
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Hi [Name], I just applied for the Product Implementations Consultant role at Filevine. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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