Support hiring, onboarding, and training of new team members for existing operations and as we scale
Handle attendance, scheduling, and shift coverage, stepping in to adjust staffing as needs change
Run shift handoffs with the day and night shift site leads, including clear updates on fleet status, issues, and open work
Schedule and track onsite humanoid fleet service and maintenance
Serve as the on-shift point of contact for the customer
Log and escalate issues, and provide onsite testing results and clear engineering feedback to Headquarters
Requirements
2+ years of leadership experience, such as shift lead, supervisor, or team lead, in industrial, manufacturing, logistics, or warehouse operations, or deploying hardware at customer sites
Proven people management experience, including directing, coaching, and holding a team accountable
Schedule flexibility: able to work a consistent swing shift, adjust hours with short notice, and cover weekends and holidays as needed
Excellent written and verbal communication skills
Strong judgment and execution in high-pressure situations
Experience in customer-facing roles
Bonus Qualifications
Military experience
Robotic operational experience
Robotic deployment experience
The US base pay rate for this full-time position is between $140,000 - $165,000 annually.