Deliver carefully scoped implementation engagements in customer environments: navigate existing code, write or adapt code and configuration, and debug and validate results within customer development processes.
Enable customer teams to maintain and extend solutions through workshops, documentation, and hands-on knowledge transfer.
Partner with Forward Deployed Engineering to develop reusable playbooks and own unfamiliar problems through diagnosis and scoping, bringing in specialists as needed.
Coordinate with customer success, sales, product, and engineering teams to remove adoption barriers, share implementation insights, and connect technical outcomes to customer value and account growth. Surface recurring friction, workarounds, and unmet needs to inform product improvements.
We'd love to hear from you if you have
5+ years of experience in a customer-facing technical role, such as technical account management, solutions engineering, technical consulting, or implementation engineering.
Experience leading technical discovery, defining scoped solutions, and aligning multiple stakeholders on an implementation approach, plus strong communication skills for presenting recommendations, demonstrating solutions, and writing deployment guidance that customers can follow independently.
Strong software development skills in web, mobile, or other applications, including navigating unfamiliar codebases, writing and testing code, and learning new languages and frameworks, with working knowledge of APIs, authentication, Git, and developer tooling to troubleshoot integrations and follow customer code review and deployment processes.
Demonstrated knowledge of how enterprise identity, access controls, and governance affect implementation, and how design systems and reusable components connect design to code.
Hands-on experience with AI-assisted development tools, with the ability to explain generated code, verify its behavior, and take responsibility for the changes you deliver.
While it’s not required, it’s an added plus if you also have
2+ years of experience as a product engineer working in a modern PDLC
Experience with Figma, Code Connect, Dev Mode, Make, or related design and developer collaboration tools.
Experience building or maintaining design systems, component libraries, or design token pipelines.
Deeper expertise in enterprise identity integrations, CI/CD pipelines, or security and governance requirements.
Experience turning customer implementations into reusable playbooks, reference examples, or technical enablement materials.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range
$140,000—$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
