Identifies opportunities and cross-sells basic banking products and services to their assigned clients.
Participates in the Life360 Process as requested.
Delivers high level of service while maintaining bank integrity, and abiding by both corporate and industry regulations.
Follows documented banking procedures.
Effectively works with internal business partners (e.g., call center, funding desk, consumer underwriting, etc.).
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System
MINIMUM KNOWLEDGE & SKILLS REQUIRED
Associate degree or BS/BA is preferred.
Brings a minimum of 3 years of successful banking/client service experience in retail, commercial, business, private banking, and/or client services industry.
Experienced operating in an environment that stresses both individual accountability and team-based performance.
Exhibits a sense of urgency in a results-driven environment.
Strong interpersonal, organizational, written, and oral communication skills.
Adapts quickly in dealing with an ever-changing banking environment.
Uses effective problem solving skills to resolve client issues.
Computer / Technical: Ability to use all Microsoft Office software including: Word, Excel and PowerPoint.
Knowledge of the Fifth Third banking systems is preferred.
PBS Sr. Client Associate
Total Base Pay Range 45,100.00 - 85,600.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
