Determines any special plan requirements prior to billing.
Reviews claims before entry for completeness and compliance with business requirements.
Effectively and accurately reviews images and transcribed data in the Vidado portal in preparation for auto adjudication.
Participates on special project initiatives, including rework efforts as needed.
Understands and quickly operationalizes processing changes resulting from new plans, benefit designs.
Maintains compliance with HIPAA guidelines and regulations.
Works with supervisor and co-workers to provide a high standard of customer service and communication with key customer interfaces that include Account Managers, Operations, Information Systems, Client Representatives and leadership team.
Partners with the Provider Relations team by providing information that is necessary to properly train the stores, providers and field management.
Contacts stores or providers (when necessary) to obtain additional information or follow up on claims.
BASIC QUALIFICATIONS
High School diploma or equivalent work experience
1+ year(s) of data entry experience
PREFERRED QUALIFICATIONS
Bachelor's degree
Claims processing experience
Strong customer service focus
Good verbal communication skills
Good written communication skills
Able to quickly grasp and retain information and concepts
Able to multi-task and prioritize issues
Strong attention to detail
Knowledge of Medicare/Medicaid business
Understand and honor high level of confidentiality
Knowledge of vision benefits and/or insurance industry
Proficient in Microsoft Word, Excel and Access
Working knowledge of interface systems such as Facets, EyeNet, and ExClaim
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.