Maintain accountability for contract performance against the Performance Requirements Summary (PRS), ensuring achievement of all service level objectives
Develop and execute the Program Management Plan (PMP), Quality Control Plan (QCP), Risk Management Plan, and all required contract deliverables
Lead quarterly technology briefings to DFAS senior management covering Engineering, Operations, Teleservices, CSSP, and IA technology areas
Coordinate with DFAS COR, TPOC, and Configuration Control Board (CCB) on all infrastructure changes and project implementations
Ensure compliance with DoD, DISA, JFHQ-DODIN, and U.S. Cyber Command directives for all CCE operations
Manage transition activities, workforce staffing, and vacancy fulfillment within 30-day PWS requirements
Oversee financial management including invoicing, labor reporting, and cost controls
Support DFAS Continuity of Operations (COOP) and Disaster Recovery planning and exercises
Required Experience/Skills
Minimum 10 years of experience managing IT initiatives similar in nature, scope, and complexity within DoD or other U.S. Government agencies
Demonstrated leadership experience in information technology managing teams of 40+ personnel
Experience supervising substantial operations encompassing user systems, integration, and training in diverse operating environments
Experience in quality assurance environments including customer satisfaction tracking, user complaint monitoring, and quality control programs
Excellent written and verbal communication skills with experience presenting to senior Government officials
Proven skills in manpower utilization, procurement, training problem resolution, and employee relations
Financial analysis experience with knowledge of project structures, planning, and scheduling (WBS and activities)
Ability to support COOP exercises and emergency operations
Preferred Qualifications
Direct DFAS or DoD financial management IT environment experience
Experience with enterprise hybrid cloud environments including Azure Government and FedRAMP-authorized services
ServiceNow platform administration and ITSM implementation experience
CMMI-Dev Level III or ISO 9001/20000-1/27001 certified organization experience
Education
BA/BS Degree
Certifications
PMP and CISSP (or equivalent per 801 A)
Computing Environment (CE) certification required for privileged access roles
Must obtain and maintain all mandatory DoD 8140 certifications
Clearance
Active Top Secret/ SCI clearance is required.
Must be a United States Citizen and pass a background check.
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.
