Conduct current-state assessments and identify operational gaps.
Develop process maps, workflow diagrams, and business documentation.
Support the development of implementation plans, roadmaps, and modernization strategies.
Create executive briefings, reports, and recommendations for government leadership.
Support organizational change management and technology adoption efforts.
Develop SOPs, job aids, user guides, and training materials.
Coordinate with technical teams to ensure business needs are accurately translated into actionable solutions.
Support project planning, status reporting, and deliverable development.
Assist with the continuous improvement of mission processes, digital services, and user experiences.
Experience/Skills
5+ years of experience performing business analysis, requirements development, process improvement, or technology modernization support.
Experience gathering and documenting business requirements.
Experience facilitating meetings and stakeholder engagements.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Experience preparing reports and presentations for leadership audiences.
Proficiency with Microsoft Office and collaboration tools.
Preferred Experience/Skills
Experience supporting DHS, CISA, or other Federal civilian agencies.
Familiarity with Agile project environments.
Experience using Jira, Confluence, Visio, Lucidchart, or similar tools.
Experience supporting digital transformation initiatives.
Understanding of AI-enabled business processes and technology adoption.
Education
Bachelor's degree in Business, Information Systems, Management, Public Administration, or a related discipline.
Preferred Certifications
Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), PMI Professional in Business Analysis (PMI-PBA), Certified Scrum Product Owner (CSPO), or an equivalent certification
Clearance
Must be able to obtain and maintain DHS suitability and access to government systems and information as required. Personnel will support a DHS environment containing Controlled Unclassified Information (CUI).
Must be a United States Citizen
Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.
