3–5 years of business systems experience, including system requirements analysis, systems help desk/support, systems training, business process design, technical documentation, or Agile/Scrum project delivery.
3–5 years of PL/SQL proficiency to query Oracle table data for troubleshooting, reporting, and data analysis.
Experience managing Oracle application issues across multiple application environments (Production and non-Production instances).
Hands-on experience working with case management systems, including Oracle’s Service Request (SR) tools and processes.
Knowledge, Skills, and Abilities
Technical & Functional Expertise
Deep functional understanding of Oracle EBS R12 Financials architecture, workflows, and configuration.
Demonstrated ability to write and execute PL/SQL queries against Oracle database schemas for data investigation.
Proven track record of monitoring and maintaining Oracle program and batch job runtime performance standards.
Familiarity with environment management, patch/upgrade validation, and facilitating User Acceptance Testing (UAT).
Analysis & Problem Solving
Ability to analyze business operations, identify bottlenecks, and design effective automated solutions.
Strong troubleshooting and problem-solving skills in application support, issue triage, and process automation.
Demonstrated business impact from prior systems and implementation work.
Communication & Collaboration
Fluency in English (written and verbal).
Strong human-relations, communication, planning, and organizational skills.
Ability to present and communicate effectively with management and key stakeholders.
Proven ability to collaborate with business end-users and technical development teams to translate operational needs into actionable functional specifications and user stories.
Ability to create, read, and interpret comprehensive system and technical documentation.
Accuracy & Attention to Detail;Analytical Skills;Problem Solving Skills;Microsoft Office & PC Skills;Numerical Skills Bachelor’s Degree/equivalent in business or related quantitative discipline.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
