Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
Accomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
Be flexible with your schedule - your work hours will be based on business needs and store operating hours
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS
Associates Degree or some college preferred
High school degree or GED required
2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS
Ability, at times, to work alone in the store
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS
Associates Degree or some college preferred
High school degree or GED required
2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS
Ability, at times, to work alone in the store
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications
Pay Transparency
Pay: $19.95 - $24.96/hr
Additional Details
Pay Transparency
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.
For details on our comprehensive benefits, click here.
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here.
