Roadmap & Timeline Management: Build, maintain, and leverage program, epic, and capability roadmaps/timelines with clear milestones to keep stakeholders aligned.
Executive Communication & Alignment: Develop and maintain effective communication channels with executive leadership, delivering regular progress updates on key strategic objectives.
Business-to-Tech Translation: Act as a strategic liaison, translating complex technical concepts into clear business language and business requirements into technical execution paths.
Risk Management & Mitigation: Capture, monitor, and manage key risks and impediments; develop contingency plans and present recommendations to leadership to keep deliverables on track.
Dependency & Portfolio Alignment: Identify, track, and own interdependencies both within and across initiatives; influence portfolio prioritization to support overall program objectives.
Agile Execution & Quality: Apply Agile frameworks, principles, and Quality Driven Management (QDM) practices to ensure flexible delivery, tight deadline adherence, and continuous operational improvement.
Operational Rollouts: Align with and support business rollout plans, ensuring seamless operational readiness during deployment into production environments.
Perform other duties as assigned.
Knowledge, Skills, and Abilities
IT Project & Program Leadership: Strong expertise in managing complex IT projects and programs with a firm grasp of Agile frameworks and delivery methodologies.
AI Tool Fluency: Experience utilizing AI capabilities (e.g., AI copilots, automated workflows, predictive planning tools) to accelerate documentation, task management, risk analysis, and decision-making.
Technical & System Lifecycle Literacy: Understanding of system flows, code development, QA/testing, and launching new software/systems into production environments.
Executive Presence & Communication: Superior written and verbal communication skills, with proven experience building executive-level presentations and presenting to senior leadership committees.
Strategic Problem Solving: Proven ability to lead independently, navigate ambiguity in fast-paced environments, and solve problems without relying on step-by-step guidance.
Cross-Functional Collaboration: Ability to listen, understand diverse stakeholder perspectives, and facilitate actionable paths forward that prioritize customer needs.
Operational Domain Knowledge: Understanding of Clearance, Sortation, or Airline operations is highly preferred.
Tools & Software: Proficient in MS Office Suite (Excel, Word, PowerPoint) and modern project management software tools (e.g., Version1/Agility, Planview).
Travel: Ability to travel up to 25% as required.
Minimum Education
Bachelor’s Degree/equivalent in business or related quantitative discipline.
Minimum Experience
Five (5) years exempt experience in project/program management, product development, systems design/development or business /financial planning and analysis. Experience in the use of project management/planning software. Experience in planning major projects including development of project proposals, business cases, schedules, and financial justification.
Knowledge, Skills, and Abilities
Demonstrated analytical, organizational, and planning skills.
Knowledge of standard program and financial management techniques.
Strong human relations, leadership, and communication skills.
Preferred Qualifications
Pay Transparency: This compensation range is provided as a rea sonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: Memphis: $7,488.36/monthly-$9,922.07/monthly, Plano: $7,882.48/monthly-$10,444.28/monthly, Pittsburgh: $7,882.48/monthly-$10,444.28/monthly
Additional Details
For details on our comprehensive benefits, click here.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)
