Advise external & internal stakeholders on the most effective print production methods, formats, and finishes based on goals, budgets, and timelines
Prepare high-level business presentations using MS PowerPoint, including usage of relevant data as appropriate
Communicate with management and internal/external stakeholders on project status, risks, opportunities, etc.
Provide insight into material selection, print capabilities both internal and outsource, and vendor strengths to optimize production outcomes
Proactively identify opportunities for process improvement, cost savings, or production efficiency across projects and programs as a Subject Matter Expert (SME) on Print
Partner with internal stakeholders / team members to ensure execution aligns with strategic recommendations
Partner in review and approval in print specs, proofs, and vendor selections for accuracy and consistency with client expectations, as needed
Help troubleshoot production issues or last-minute changes by recommending actionable solutions
Offer insight into sourcing strategies, including when to use in-network vs. outsourced print providers
Evaluate vendor capabilities and quality to ensure alignment with project or program goals
Collaborate with pricing & sourcing teams to advise on vendor selection and pricing
Serve as a subject matter expert (SME) on print within cross-functional teams (e.g. Sourcing, Marketing, Solutions, Sales, Pricing etc.)
Educate internal teams on print options, timelines, and requirements to align on deliverables
Contribute to onboarding and training materials for teams working with print production
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS
5+ years of experience in Direct Mail, Distributed Print, Outsource Print, or Signs and Graphics
5+ years of experience in print production, print consulting, or client-facing roles within print management or marketing services
Deep understanding of print processes including offset, digital, large format, packaging, and specialty printing
Strong consultative and interpersonal communication skills
Ability to simplify complex production topics for non-technical stakeholders
Experience managing vendor relationships and providing production recommendations
Experience with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Periodic travel may be required
Bachelor’s Degree or equivalent experience
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS
Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications
Pay Transparency
Pay
Additional Details
For details on our comprehensive benefits, click here.
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here.
