Our Values
Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next
What you’ll be working on
As Manager Operations, you'll lead the day-to-day operation while focusing on long-term performance, safety and service improvements. Key responsibilities include:
Leading, coaching and developing a diverse team to achieve operational targets
Driving productivity, service quality and continuous improvement initiatives
Managing workforce planning, rostering and resource allocation
Ensuring compliance with safety, regulatory and company requirements
Monitoring operational performance and implementing corrective actions
Managing budgets, assets, contractors and vendor relationships
Delivering accurate reporting and operational insights to leadership
Leading change initiatives and operational improvement projects
What Success Looks Like
In this role, you'll be known for
Building a highly engaged, high-performing team
Delivering measurable improvements in productivity and service performance
Creating a strong culture of safety, accountability and compliance
Identifying opportunities to improve processes and operational efficiency
Developing future leaders and strengthening team capability
What you’ll bring
We're looking for a proven operational leader who can balance strategic thinking with hands-on leadership.
Leadership experience within logistics, transport, warehousing, supply chain, manufacturing or a similar operational environment
Strong people management and coaching skills
Experience managing operational KPIs and performance metrics
Excellent problem-solving and decision-making abilities
Strong stakeholder engagement and communication skills
Experience leading teams through change and continuous improvement initiatives
Budget management and resource planning experience
Tertiary qualifications or equivalent industry experience
What you can expect to get
Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects – we make sure you have everything you need to become anything you want to be.
Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance
Competitive base salary + commission structure
Exposure to a global business with strong market presence
Be part of a high-performance, growth-focused sales culture
Health & wellness, employee assistance, and rewards and recognition programs
Special employee discounts on computers, electronics, medical insurance, travel packages, and much more…
Equal opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Interested?
Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.
If you're a results-driven operational leader who thrives in fast-paced environments and enjoys building high-performing teams, we'd love to hear from you.
