Involves the completion of basic administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities and local customer service.
General Job Description
Under close guidance completes the following activities
Scanning and sorting impo and expo packages
Support and schedule loading/unloading processes for trucks and other vehicles
Release vehicles for pick-up and delivery;
Monitor and participate in the organization of the work environment;
Update warehouse, pick-up and delivery reports and enter/update information in internal transport systems;
Participate in dedicated operations and monitor the performance of specific customers;
Execute activities related to issue pre-alerts, execute administrative activities, generate reports and collect operational data to support the update of KPIs.
Execute activities related to indoor and outdoor risk management and communicate pending issues to the Security sector;
Answers emails as required.
Prepares/Check paperwork for inbound and outbound packages (airways bills and address).
Assists customers by answering questions on basic features of service.
Transfers and accepts freight to/from the airlines.
Operates forklift to move freight.
Support load captain task when required
Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules, and practices.
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May be required to perform other duties as assigned
Minimum Requirements
Minimum Education
High school diploma/equivalent. Basic English skills preferred
Valid Drivers License (C1 or C2) and good driving record.
Minimum Experience: One year ops/clerical experience
Minimum Required Skills
Ability to lift up to 25 kgs (men) & 12.5 kgs (women) and to maneuver packages with more weight with appropriate equipment
Must be able to work variable shifts including weekends and holidays
Data entry, and/or general office skills.
Good human relations and communication skills.
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
