FedEx
Agent support aux Opérations
- Nimes, France · On-site
- Salary not published
- Posted 2 weeks ago
From FedEx's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
FedEx
From FedEx's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
FedEx est la plus grande entreprise de transport express au monde, reliant plus de 220 pays et territoires. Chaque jour, nous mettons tout en œuvre pour livrer le colis le plus important de nos clients.
Nos 530 000 collaborateurs à travers le monde savent que leur travail quotidien est essentiel pour offrir une expérience exceptionnelle à nos clients. Aussi diversifiés que les pays et territoires que nous desservons, nous sommes passionnés par notre métier et fiers de ce que nous accomplissons. Notre présence mondiale est immense, tout comme nos ambitions. Rejoignez-nous et écrivons ensemble le prochain chapitre de notre histoire.
Vos missions
Veiller à ce que les envois urgents de nos clients soient livrés au bon endroit et dans les délais prévus.
Répondre aux appels entrants des clients concernant les demandes d'enlèvement et le suivi de leurs livraisons.
Contrôler et analyser les enlèvements ou livraisons non réalisés, puis prioriser et réaffecter les expéditions afin de garantir leur traitement dans les meilleurs délais.
Saisir et mettre à jour les informations dans nos outils internes de suivi des expéditions.
Assurer une communication claire et efficace avec votre équipe, votre manager et les autres agences ou services opérationnels.
Appliquer rigoureusement les processus, procédures, contrôles internes et exigences réglementaires de FedEx.
Votre profil
Vous disposez de bonnes capacités de communication et d'un excellent sens du relationnel.
Vous êtes capable de travailler dans un environnement dynamique soumis à des délais stricts.
Vous savez organiser efficacement votre travail et gérer vos priorités de manière autonome.
Vous faites preuve de rigueur et d'une grande attention aux détails.
Vous êtes à l'aise avec les outils informatiques et la saisie de données.
Vous appréciez le travail en équipe tout en étant capable de prendre des initiatives dans votre périmètre de responsabilité.
Ce que nous vous offrons
Une rémunération attractive.
Une formation complète dès votre arrivée ainsi que des opportunités d'apprentissage en situation de travail.
De nombreuses ressources de développement pour enrichir vos compétences et vos connaissances.
Un programme d'aide à la formation
De réelles opportunités d'évolution professionnelle.
La possibilité de rejoindre l'une des entreprises les plus admirées et les plus reconnues au monde, année après année.
Lundi: 06h00 - 13h54 | 00h30 de coupure
Mardi: 06h00 - 13h54 | 00h30 de coupure
Mercredi: 06h00 - 13h54 | 00h30 de coupure
Jeudi: 06h00 - 13h54 | 00h30 de coupure
Vendredi: 06h00 - 13h54 | 00h30 de coupure
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Equality, Opportunity & Diversity (EO&D)
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.
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