Travel: 0-25%
Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday.
KEY RESPONSIBILITIES
Value Stream Scope and Ownership
Define and maintain the assigned value stream scope, customer requirements, start and end points, key processes, and functional interfaces.
Map the current state of information, material, and decision flow, including delays, rework, dependencies, and failure points.
Establish clear ownership for process steps, handoffs, decisions, and escalation with functional leaders.
Develop a future-state vision and prioritized roadmap aligned with business objectives and customer needs.
Value Stream Health and Performance
Establish a balanced set of measures that evaluate end-to-end performance, including lead time, quality, delivery reliability, productivity or cost, and customer outcomes as appropriate to the assigned stream.
Define metric owners, data sources, calculation methods, baselines, targets, and review frequency.
Monitor flow, work in process, backlog age, readiness, handoff quality, and recurring disruptions to identify emerging risks.
Analyze performance across the complete stream to identify constraints and prevent local improvements from creating downstream problems.
Report performance trends, risks, and recovery actions to leadership using verified data.
Cross Functional Alignment and Governance
Lead regular value stream performance reviews that connect results, barriers, decisions, and improvement priorities.
Align functional plans and commitments with end-to-end objectives and available capacity.
Establish handoff requirements and readiness criteria so work advances with the information, materials, and approvals needed by the receiving team.
Maintain an accountability process with named owners, due dates, escalation expectations, and verification of effectiveness.
Escalate unresolved priority conflicts, resource constraints, and decisions to the appropriate leadership level with clear options and implications.
Systemic Problem Solving and Improvement
Identify recurring barriers and lead cross-functional problem-solving efforts to address their underlying causes.
Prioritize improvements based on customer impact, safety, performance gaps, and the value stream's primary constraints.
Partner with CI practitioners and process owners to apply value stream mapping, structured problem-solving, standard work, flow, pull, and other relevant Lean methods.
Coordinate implementation across affected functions and verify that countermeasures improve end-to-end results and reduce recurrence.
Maintain a focused improvement portfolio and sequence work to match organizational capacity.
Process Reliability and Sustainment
Partner with process owners to document and sustain standards for critical work, handoffs, and decision points.
Verify process effectiveness through Gemba, process observation, performance reviews, and targeted audits.
Ensure changes to requirements, designs, priorities, or processes are evaluated for their effects across the value stream.
Build lessons learned and preventive measures into standard work and training.
Confirm that completed actions remove the barrier and sustain results over an appropriate review period.
Collaboration and Culture Development
Reinforce the organization's values through safe processes, transparent reporting, collaborative decisions, and individual commitments that create team success.
Build trust across functions by clarifying expectations, addressing process barriers, and following through on commitments.
Promote employee participation and knowledge sharing across the value stream.
Perform other related duties as assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.
Employment is contingent upon successfully passing a background and drug test
