What You'll Do
Gain a proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel
Follow procedures for maintaining the highest level of quality support for all FactSet clients
Share ideas and promote suggestions for the improvement of workflows
Cooperate and liaise with other FactSet groups, including Client Solutions, Sales, and Product Development
Meet targets and goals set by exhibiting motivation and high performance
Attend internal meetings and training sessions and complete projects as requested
Keep up to date with the market we are operating in, including our products and competitors
Progress is reviewed informally on a monthly basis, followed by formal 6-month and yearly reviews as per FactSet procedure
What We're Looking For
Bachelor’s degree, preferably in Finance or Business majors
English is spoken fluently
Strong analytical and problem-solving skills as well as experience in advanced web searching
Highly organized
Genuine interest or experience in financial markets
Excellent communication and interpersonal skills
Hardworking and proactive
Ability to work independently using creative thinking without extensive direction
Strong work ethic and highly self-motivated
Positive team player attitude
Willing to start by February 2027
Flexible to work in a shifting schedule
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
Career progression planning with dedicated time each month for learning and development.
Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
Learn more about our benefits here. Salary is just one component of our compensation package and is based on several factors, including but not limited to education, work experience, and certifications.
Company Overview
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
