ESSENTIAL DUTIES & RESPONSIBILITIES
Supports corporate security initiatives and serves as a subject matter resource to corporate-level team members on security-related needs
Manages physical security for store locations according to risk-based needs
Supports complex, unique, or high-profile projects and service work
Approves security-related invoices
Administers the access control system
Ensures security-related service tickets are completed promptly, cost-effectively, and efficiently
Coordinates with alarm companies and vendors to schedule service and oversee security system installations in new, remodeled, or newly acquired stores
Designs security systems for new, remodeled, and newly acquired stores
Issues access codes and ID badges for the company’s access control system
Monitors day-to-day security at corporate headquarters
Supervises, trains, and schedules corporate security staff
Attends security-related conferences and vendor shows
Stays current on the latest physical security and safety technologies
Maintains existing vendor relationships and strategically seeks new vendor partnerships to provide the most technologically sound solutions
EDUCATION & EXPERIENCE
4+ years of experience managing physical security projects in a multi-unit environment, overseeing installation of alarm and CCTV systems, managing multiple vendors to accomplish tasks in multiple locations
Working knowledge of access control, video management (CCTV), and alarm monitoring systems
Experience supervising security staff required
High School Diploma required; Bachelor’s degree preferred, or equivalent combination of education and experience
ASIS Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification preferred
Bilingual in English and Spanish (verbal) required
Demonstrated strong verbal and written communication and interpersonal skills, including presentations utilizing PowerPoint; attention to detail and accuracy; and time management and organizational skills
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Proficient in using company-approved AI tools (e.g., Claude) to improve productivity, analyze data, streamline reporting, and support security risk assessments
ON-CALL EXPECTATIONS
Responds to after-hours calls and emergency alerts, serving as the escalation point for the alarm monitoring center and security vendors, and supports the emergency response team as required
