Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program
Enhance your leadership skills through our structured leadership training programs
Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Retail Shift Leaders (Key Holder):
Free Health Insurance*
Competitive Wages
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
Great Working Hours
401(k) with Company Match
Generous Paid Time Off
Holiday Pay
Store Discount
Here’s what you can expect as a Retail Shift Leader (Key Holder)
You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!
Other Retail Shift Leader (Key Holder) duties include
Processing loans and extensions
Coming to jointly satisfactory terms regarding items to be pawned
Performing opening and closing store procedures
Supervising and coaching store Team Members
Requirements for the Retail Shift Leader (Key Holder) role
The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:
High school diploma or GED
Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
Able to pass a criminal background check and drug test
Valid driver’s license and auto insurance
Adhere to all Company policies, procedures, and regulations
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
Sales background, a plus
Bilingual, a plus
No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
