Applications Used: SuccessFactors (Learning Management System), Service-Now
Essential Functions of the Job
Responsibilities
- Build initial course scheduling offering schedule for review
- Submit requests to Schedule Offerings and to publish content in SuccessFactors
- Support the end-to-end execution of Learning course deployment plans and budgets, including conference and event management including:
- Monitoring of participant nominations working alongside DAT
- Management of learner cancellations, no shows and missed sessions, including coordinating training dates and nominations
- Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators
- Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information
- Build and maintain close working relationships with EY Germany learning team
- Support the hosting and production of online modules, webcasts and virtual learning projects
- Access reports on Learning course L1 – L3 evaluation feedback
- Contribute to other activities or projects across the wider Talent Development function
- Ensure CE credits awarded to Learning participants and instructors where applicable
- Knowledge and Skills Requirements:
- Understanding of EY and EY Talent
- Stakeholder management / business consulting
- Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
- Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’
- Drive and deliver quality services and products to Talent
- Ability to learn new processes and skills quickly
- Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc
- Proactive problem solver with solutions mindset
- Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
Job Requirements
Education:
- Master’s / Bachelor’s degree in business or HR related discipline. Preference will be given for those with HR Specialisation
- Experience:
Minimum of 1-3 years of experience
- Significant experience of working in HR in professional services or corporate environment
- Experience of working in Learning and development is desired
- Working in international and diverse environments
Note
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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