The position focuses on analyzing experience data, identifying improvement opportunities, developing automated remediation solutions, and enabling self-service capabilities that reduce user friction and improve productivity. By combining analytics, automation, and endpoint expertise, the Digital Experience Engineer helps create a more reliable, efficient, and user-centric digital workplace.
In this role, you will collaborate with infrastructure, endpoint management, service desk, application support, and business teams to transform telemetry into actionable insights, improve operational effectiveness, and enhance employee satisfaction through continuous experience optimization.
While this description covers a broad range of technologies, we are hiring for multiple teams. We value strong experience in some of these areas and a willingness to learn others. You are not expected to meet every requirement to apply.
What you will do
Own and continuously improve the Digital Employee Experience platform and its associated capabilities
Manage Nexthink platform configuration, governance, feature adoption, and lifecycle management
Design, develop, and deploy Nexthink use cases focused on observability, automation, compliance, endpoint health, and user experience improvements
Analyze Digital Experience metrics and identify opportunities to improve employee productivity and satisfaction
Monitor DEX Score trends and investigate drivers impacting employee experience
Build and maintain Nexthink Remote Actions, campaigns, workflows, and self-healing automations
Develop automated remediation solutions using PowerShell and Nexthink Flow
Create dashboards, reports, and executive scorecards to provide visibility into user experience and endpoint performance
Monitor frustrated user trends and proactively identify recurring issues affecting the digital workplace
Collaborate with End User Computing, Service Desk, Infrastructure, Security, and Application Support teams to prioritize and resolve experience-impacting issues
Translate telemetry data into actionable recommendations and operational improvements
Support enterprise initiatives by providing technical expertise, monitoring capabilities, and user experience insights
Promote digital experience best practices and drive adoption of DEX capabilities across IT organizations
Contribute to continuous improvement initiatives focused on employee productivity, automation, and workplace modernization
Support integration of Nexthink with enterprise platforms, workflows, and operational processes
About You
Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Analytics, or related field
3+ years of experience in Digital Experience, Endpoint Engineering, EUC, Workplace Engineering, IT Operations, Observability, or related roles
Hands-on experience administering and supporting Nexthink in enterprise environments
Experience developing Nexthink Remote Actions, campaigns, and automation workflows
Strong PowerShell scripting skills for automation, diagnostics, and endpoint remediation
Experience building dashboards, reports, and data visualizations for operational and leadership audiences
Understanding of Nexthink Data Model, DEX concepts, and employee experience measurement methodologies
Experience troubleshooting Windows endpoint performance, reliability, and user experience issues
Ability to analyze telemetry, identify trends, and determine root causes of endpoint-related problems
Familiarity with observability and monitoring practices
Understanding of endpoint lifecycle, device health, compliance, and performance management
Experience working with APIs, integrations, and automation platforms
Strong analytical, troubleshooting, and problem-solving skills
Experience collaborating across multiple technical and business teams
Good communication and documentation skills
Good English communication skills (written and spoken)
Your Benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you
Competitive health coverage
Flexible working hours
3-week vacation up to 5 years of service plus 1 personal day
Online training tools
Gym discounts and activities for sport and general well-being
A solid ergonomic program
Free vaccination campaigns
Medical assistance available in the offices
Equipped maternity rooms
Among others
More information on our Company’s benefits can be found here.
Please note benefits may be changed from time to time without notice, subject to applicable law.
Stay connected with us
Learn more at our website
Follow us on LinkedIN and Instagram
Like us on Facebook
Subscribe our channel at YouTube
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Corporate Separateness
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships
Functional Skills
Infrastructure - Operating Systems
End User Computing Systems Management & Automation
Network - Infrastructure
Alternate Location
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
