Execute platform upgrades, patching activities, and lifecycle management.
Implement and maintain backup, recovery, and disaster recovery procedures.
Observability Engineering
Design and implement telemetry collection solutions for applications, databases, and infrastructure platforms.
Integrate operational data from sources such as
Apache Airflow
PostgreSQL
Linux Servers
APIs and Services
On-Premises Infrastructure
Future Hybrid Cloud Platforms
Develop and maintain custom ingestion pipelines using Logstash, Elastic Agents, Beats, and OpenTelemetry collectors.
Ensure reliable collection and delivery of logs, metrics, and traces.
Monitoring & Alerting
Create operational dashboards, alerts, and monitoring solutions within Kibana.
Develop automated alerting capabilities for application, infrastructure, and platform health monitoring.
Configure anomaly detection jobs and rule-based alerting to proactively identify issues.
Collaborate with application teams to define meaningful operational metrics and alert thresholds.
Continually improve observability coverage across supported platforms.
Application Performance Monitoring (APM)
Configure and maintain Elastic APM instrumentation across supported applications.
Monitor application performance, latency, throughput, and error rates.
Analyze distributed traces to identify bottlenecks and performance concerns.
Develop Kibana dashboards that provide actionable performance insights for engineering teams.
Support adoption of OpenTelemetry standards and best practices.
Platform Reliability & Optimization
Optimize Elasticsearch cluster performance and resource utilization.
Monitor index growth, storage consumption, and ingestion rates.
Support infrastructure hosting Elastic clusters, including servers, storage, and platform resources.
Evaluate opportunities to improve operational efficiency and reduce platform costs.
Assist with future migrations and integrations supporting hybrid deployment models.
Qualifications
Required Experience & Education
5-8 years of experience in Platform Engineering, Observability Engineering, Infrastructure Engineering, Site Reliability Engineering, or related fields.
4+ years of hands-on experience administering production Elastic Stack environments.
Experience supporting self-hosted Elasticsearch clusters.
Experience managing
Elasticsearch
Kibana
Logstash
Elastic Agents
Beats
Experience building custom log and telemetry ingestion pipelines.
Experience implementing monitoring, alerting, and anomaly detection solutions.
Experience with Linux administration.
Experience working with REST APIs and telemetry integrations.
Experience with Python, Bash, or similar scripting languages.
Required Skills
Python, Elasticsearch, Kibana, Elastic Agents and APM, OpenTelemetry, Distributed Tracing, Metrics Collection, Log Analytics, Alerting & Monitoring.
Preferred Skills, Experience & Education
Experience implementing Elastic APM solutions.
Experience with OpenTelemetry.
Experience collecting observability data from Airflow, PostgreSQL, and distributed applications.
Experience supporting hybrid cloud environments.
Familiarity with AWS services and cloud observability practices.
Experience with Docker or Kubernetes environments.
Knowledge of infrastructure monitoring and capacity planning.
Elastic Certified Observability Engineer certification is a plus.
Location & Hours of Work
(Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
