All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job.
Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.
Pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request.
Controls work includes data input / validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.
Participate in Lean and Continuous Improvement efforts internal and external to the department.
Perform all QA tasks as identified.
Complete and process data for reporting needs.
Prepare and organize work for storage both on and offsite.
What you will need
HS Diploma or GED required.
Valid MO Pharmacy technician license registration required.
Minimum of 1 year of relevant experience as a Pharmacy Technician.
Certified Pharmacy Technician or NHA preferred.
Strong computer skills Word and Excel.
Self-motivator with strong organizational skills, attention to detail, and exceptional time management skills.
Effective written and oral communication skills.
What we Offer
Health coverage effective day 1 (including medical, dental, vision).
401(k) plan with company match.
Holiday Pay and Paid Time Off.
Education/Certification Program (Grow to Thrive).
Career Growth and Advancement opportunities.
May be eligible for sign-on bonus
Physical Requirements
Stand for lengthy periods
Lift up to 50 lbs. occasionally and 20 lbs. frequently
Perform repetitive motion with fingers, hands, and arms
Work may be in confined areas close to machinery
Work may be performed in an environment with varying levels of noise
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
