Perform payer reconciliations and account reviews.
Financial Analysis & Reporting
Develop and maintain AP/AR dashboards and KPI reports.
Analyze trends in cash flow, aging, collections, payment cycles.
Generate executive-level reports highlighting risks, opportunities, and financial performance.
Provide actionable insights to management using data-driven analysis. Data Analytics & Business Intelligence
Utilize advanced Excel, Power BI, SQL, and reporting tools to deliver business insights.
Build automated reports and performance scorecards.
Perform predictive analysis on collections, payer behavior, and payment patterns.
Support data governance and reporting accuracy initiatives.
AI & Intelligent Automation
Drive adoption of AI-enabled finance solutions and agent-based technologies. • Identify opportunities to automate repetitive AP/AR activities through RPA, AI Copilot tools, and workflow automation.
Utilize AI tools for reconciliation support, anomaly detection, cash-flow forecasting, reporting, and productivity enhancement.
Act as a finance champion for digital transformation initiatives. Controls, Compliance & Risk Management
Ensure adherence to internal controls, SOPs, and finance governance standards.
Support audit requests and compliance reviews.
Monitor financial risks relating to outstanding receivables and payment obligations.
Ensure compliance with UAE financial regulations and contractual requirements.
Process Improvement
Continuously identify opportunities for optimization and automation.
Lead AP/AR process improvement projects.
Support system upgrades, integrations, and finance transformation initiatives. • Promote best practices and standardization across the finance function.
Leadership & Stakeholder Management
Supervise and mentor AP/AR team members.
Collaborate closely with Claims, Operations, CRM, Legal, Provider Relations, and IT teams.
Build strong relationships with providers, payers, banks, and external stakeholders.
Support performance management, training, and capability development.
KEY PERFORMANCE INDICATORS (KPIs)
AP payment turnaround time
AR collection efficiency
Reconciliation accuracy
Delinquent payer exposure
Automation adoption rate
Dashboard/report delivery timeliness
Audit and compliance outcomes
QUALIFICATIONS
Bachelor's degree in finance, Accounting, Commerce, Business Administration, or related field.
Professional qualifications such as ACCA, CMA, CPA, CIMA, or equivalent are preferred.
Experience • 3-5 years of progressive finance experience.
Minimum 2 years in a supervisory or Assistant Manager role.
Strong AP/AR operational experience.
UAE healthcare insurance, TPA, payer, provider, or healthcare finance experience is highly desirable.
Experience managing high-volume financial transactions and stakeholder relationships.
KNOWLEDGE, SKILLS & EXPERIENCE
Technical Skills
Advanced Microsoft Excel (Power Query, Pivot Tables, Power Pivot). • Power BI and dashboard development.
Strong financial analysis and reporting capabilities.
ERP experience (SAP, Oracle, Sage, Dynamics 365, etc.).
Data extraction, transformation, and reporting skills.
AI & Digital Skills
Working knowledge of AI tools, Microsoft Copilot, intelligent agents, and finance automation platforms.
Experience with RPA technologies (UiPath, Power Automate, Automation Anywhere) is an added advantage.
Understanding of AI-assisted analytics, forecasting, and workflow optimization.
Behavioral Competencies
Analytical and strategic thinking.
Strong problem-solving capability.
Attention to detail.
Stakeholder management.
Leadership and coaching skills.
Excellent communication and presentation skills.
Continuous improvement mindset.
Nice to have
UAE Medical Insurance / TPA Industry Experience.
Healthcare Provider Finance Experience.
Direct Billing & Claims Settlement Knowledge.
Understanding of DHA, DOH, CBUAE, and healthcare regulatory environments. • Exposure to banking integrations, H2H solutions, remittance processing, and reconciliation automation.
Experience implementing AI, analytics, or finance transformation initiatives.
COMMUNICATIONS AND WORKING RELATIONSHIPS
The job holder interacts with all Departments within NNHS and other service providers. He/ She must ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. He/ She must be able to foster strong internal & external communication standards.
OPERATING ENVIRONMENT
He/she works in an air-conditioned environment and spends most of the day at desk. The Jobholder’s working hours are flexible as per weekly schedule within the boundaries of the UAE labor law. The job holder is not exposed to any obvious hazards.
Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive.
NAS Neuron Heath Services LLC is an equal opportunity employer.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
