Track workflow performance, recurring issues, and operational trends to support reporting and continuous improvement
Maintain process documentation, operating procedures, and control points for ingestion and onboarding activities
Partner with technical teams on required changes, defect resolution, and workflow stabilization efforts
Contribute to root cause analysis and corrective actions for ingestion failures, process breakdowns, or recurring quality issues
Support operational improvement efforts that simplify onboarding, strengthen control execution, and improve delivery consistency
You will report to: Data Development Director
Bachelor's degree in business, information systems, analytics, data management, computer science, or a related field, or equivalent practical experience
Experience in data operations, data analysis, production support, or a related operational environment
Experience supporting data ingestion, onboarding, file processing, or workflow monitoring activities
Experience working with large datasets and investigating data quality or process issues
Proficiency with reporting, workflow tracking, or data analysis tools relevant to operational support
Experience supporting Amazon Web Services-based data ingestion or cloud-based data operations workflows
Experience with Commercial data onboarding, sourcing, or file delivery processes Working knowledge of SQL for data validation, issue investigation, and operational analysis
Experience with process documentation, standard operating procedures, and control frameworks
Familiarity with data governance, operational metrics, and continuous improvement practices
Experience working in a regulated or high-accountability data environment.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
