SFS/CVC no APR
Ensure to update appointment once confirmed.
APR no APT
Ensure to update Expected Delivery date for shipments that do not need appointment based on arrival.
ADD/AFD no EDL/APT
Dispatch shipments timely based on arrival and appointment.
APT/RDL no ESD
TBS/DOP no ESD
GPS loads and truck monitoring
Ensure all paperwork, seals and GPS units are assigned prior to GPS shipments being picked up.
Ensure all HAWB’s and shipments are loaded on the correct trucks
Adherence to procedures as outlined in DLSOPS for customers.
Escalation of problems to Management when necessary.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Meet KPI standards in accordance with the Company’s procedures.
Must meet 52 hours of training yearly.
Culture
Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Attend branch meetings and accumulate required number of training hours.
Qualifications, Experience and Education Requirements
Six months to one year related experience in Domestic operations.
Operations/Industry Knowledge preferred
Excellent oral and written communication skills
A proven history of providing exceptional customer service at all levels
Excellent organizational skills, time management skills in addition to a professional attitude
Great attitude and background based on compliments from customers and coworkers
Strong MS Office skills including Excel, and OneNote
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
The position pays $20.00-$28.00 per hour based on education and experience
