During that time, the trainee works inside the district's operations teams to learn how Expeditors moves freight, clears shipments, and serve our clients. The trainee gradually builds their outreach, lead qualification, and meeting-setting work. As the trainee's operations knowledge grows, the focus shifts toward prospecting and securing first meetings for District Sales Executives and sales leadership. The expectation is this role transitions to a District Sales Executive within 12-18 months.
Key Responsibilities
Operations & Product Immersion (Required, 6–12 Months)
Complete a required 6 to12 month operations immersion period rotating through core products and services.
Divide working time between operations and sales development as directed by the District Sales Manager. The split may change depending on need or progression.
Learn the full shipment lifecycle hands-on: booking, documentation, routing, carrier coordination, customs clearance, delivery, and exception handling.
Support operations during periods of high volume or staffing need as directed.
Show product and process knowledge by using what was learned in operations in prospect conversations, lead qualification, and meeting preparation.
Outreach & Prospecting
Make daily outbound calls, emails, and LinkedIn contacts to prospective customers in the Salt Lake City market.
Research target companies with trade data, industry sources, and market intelligence to find importers, exporters, and supply chain decision-makers.
Build and work prospect lists in line with district target industries and account strategy.
Lead Processing & Qualification
Respond quickly to inbound inquiries, referrals, and assigned leads.
Qualify leads on shipping profile, trade lanes, product needs, current providers, and decision-making structure.
Keep contacts, activities, leads, and opportunities accurate and up to date in CRM.
Meeting Generation & Sales Support
Secure discovery meetings and introductory calls for District Sales Executives and sales leadership.
Prepare account research and pre-call briefs before customer meetings.
Join customer meetings, presentations, and account reviews to learn the consultative sales process.
Help existing and prospective customers grow and stay engaged by checking in with them regularly.
Learning & Development
Support ad hoc projects and assignments as needed.
During the training period, the trainee is expected to complete
Supply Chain Fundamentals
At least one industry certification, such as the IATA Cargo Introductory Diploma, Licensed Customs Broker, or Transition & Implementation Level 1
At least one Dangerous Goods certification (Air/Ground, Ocean, or Import)
Bachelor's degree or diploma, or equivalent experience
Commitment to a 6 to 12-month operations immersion period, with flexibility to work in operational roles as business needs require
Comfort with high-volume phone and email outreach
Resilience and persistence in handling objections and rejection
Strong verbal and written communication skills.
Self-motivated, hardworking, honest, and confident
Team-oriented with a can-do attitude
Proficient in Microsoft Word, Excel, and PowerPoint
Valid driver's license and ability to travel locally to customer sites
Success in This Role Looks Like
Completing the operations immersion period within 6 to 12 months, with sign-off from operations leads on product and process knowledge
Using operational knowledge credibly in prospect conversations and lead qualification
Meeting weekly outreach targets for calls, emails, and touches
Converting outreach into qualified conversations and booked meetings
Handing qualified opportunities to DSEs with complete, useful notes
Keeping CRM activity and lead records clean and consistent
Completing required training and certifications on schedule
Becoming steadily more independent at qualifying opportunities and presenting Expeditors solutions
Expeditors offers excellent benefits
Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Annual Paid Holidays (10)
Potential Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday 8am-5pm
