Investigate, route, and resolve administrative tasks and system bugs (such as Fluxx workflow issues), ensuring operational workflows remain unblocked.
Generate automated status updates and executive summaries using API-connected reporting engines to provide stakeholders with regional risk roll-ups.
Identify trends between start-ups and help escalate risk before things potential issues become big problems by applying a proactive approach to execution & project management.
Duties & Responsibilities
Operations & 3PL Management
Travel as needed (up to 50%) across the assigned region to physically oversee the execution of warehouse turn-ups, building transfers, and facility turndowns.
Act as a fluid, mobile resource, dynamically shifting focus between different hubs & spokes, based on weekly volume and capacity needs.
Provide regular, on-the-ground support to the team including 3PL partners during site launches, passing on guidance for operational requirements while ensuring the Logistics Operations Manager (LOM) maintains full visibility into risks.
Issue Management, Reporting & Escalation
Actively surface operational risks and upstream blockers during new facility implementations.
Oversee the administrative upkeep of project trackers, fixing broken work instruction links, clearing legacy workflow items, and correcting incorrectly routed bug queues.
Manage location code setups (such as sourcing and facility locations) and resolve related logistics and workflow requirements.
Utilize capacity management dashboards to deliver actionable regional roll-ups and snapshot reports to leadership.
Quickly & succinctly escalate potential and current problems with excellent verbal and written communication.
Continuous Improvement & Projects
Working as part of a unified team (East and West) and partnering closely with cross-functional stakeholders to drive rigorous standardization, you will administer and continuously refine the project management platform/tool turn-up playbook, leveraging change management features to implement universal task updates.
Consolidate scattered processes into a single source of truth, ensuring new technology and logistics functions are accurately mapped as workflow predecessors.
Perform feasibility checks for timeline viability by calculating backward and forward from estimated site availability dates.
Program Management & Communication
Represent internal operations teams during 3PL engagements, clearly defining roles, ownership, and LDAP assignments during project initiations.
Establish trust with LOMs by managing day-to-day 3PL communications, ensuring no critical issues are siloed or missed.
Bridge the gap between turn-up teams providing clear, data-driven updates to Google contact.
Experience and Education Requirements
3–5+ years of experience in logistics, large-scale warehouse operations, distribution center turn-ups, or 3PL management.
Strong working knowledge of project management platforms (specifically Google Sheets), automated reporting engines, API integrations, and workflow ticketing systems (e.g., Fluxx).
Demonstrated ability to thrive in a highly fluid, ambiguous environment, shifting priorities rapidly to meet organizational expansion requirements.
Strong communication & time management skills, with the ability to influence internal and external partners & escalate issues as they arise.
Expeditors offers excellent benefits
Paid vacation (15)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
Health Plan: Medical, Dental, Vision
Life and Disability Insurance
Employee Stock Purchase Plan
Employee Referral Program Bonus
Training and Personnel Development Program
Unlimited opportunities
