Key Responsibilities
Own end-to-end customer contracting, including drafting, redlining, and negotiating customer agreements (MSAs, SOWs, order forms, amendments) from initial terms through execution
Exercise direct negotiation authority on contract terms, balancing commercial objectives with legal and operational risk
Manage and respond to customer-issued vendor onboarding requirements, including security questionnaires, due diligence requests, and vendor risk assessments, representing Evolver as vendor to its customers
Negotiate and manage NDAs across prospective customer relationships
Support customer RFP and RFI processes end-to-end, including coordination across deal teams, response drafting, and submission delivery
Own governance for customer contracts, ensuring required approvals are secured prior to execution
Serve as a central point of contact for cross-functional stakeholders (Legal, Sales, Product, Engineering, Delivery) on contract and commercial matters
Provide input to product and engineering teams on Evolver's internally developed commercial operations tools (CRM, contract tracker, RFP tool), reflecting real-world contracting and deal desk needs
Maintain accurate and current records of contract status, terms, and obligations within Evolver's contract tracking systems
Partner with the Chief Procurement and Commercial Operations Officer (CPCOO) to prioritize contracting workstreams based on business impact and customer needs
Qualifications
10 - 15 years of experience in commercial operations, contract management, deal desk, procurement, or legal roles, with strong exposure to customer contracting and negotiation
Demonstrated experience negotiating and redlining commercial agreements (MSAs, SOWs, order forms)
Experience supporting or leading vendor onboarding processes, including responding to customer due diligence and security questionnaires
Proven track record supporting RFP/RFI processes, including proposal coordination and submission or managing RFPs from a procurement perspective
Comfortable operating in ambiguous, high-growth, or rapidly evolving environments
Experience engaging with senior stakeholders and cross-functional teams
Skills & Capabilities
Strong contractual and negotiation judgment, with the ability to balance commercial objectives and risk in a fast-paced, rapidly scaling environment
Highly organized, with the ability to manage multiple contracts and deal processes simultaneously
Excellent written and verbal communication skills, with the ability to operate effectively across technical and non-technical teams
Comfortable working independently as an individual contributor with significant autonomy
Technology-forward mindset with a willingness to work closely with product and engineering teams to shape internal tools
Willingness to travel occasionally for team meetings and customer engagements
Benefits
Competitive Compensation: Tailored to your experience and skill set.
Flexible Work Arrangements: Fully remote working model for work-life balance.
Career Growth: Opportunities for professional development and leadership roles.
Innovative Culture: Work on transformative technologies and make an impact in the AI space.
