Conducts research to identify best practices and performance comparisons. Involves utilizing existing/available benchmarking opportunities from external parties and creating new Company-sponsored surveys. Outreach to benchmarking partners at other utilities or industries. Locates, validates and inputs Company data and information into surveys, and creates presentations and analytics as part of comparative assessments used in communicating the results of research or surveys.
Proactively learns about the company, industry and in particular the business areas being support in order to understand, validate and communicate performance results and progress of business initiatives.
Qualifications
Technical Knowledge/Skill
Requires the ability to design, build, analyze and interpret data models (relational tables or databases), ability to use standard business reporting software to build and modify reports and databases (heavy emphasis on SQL and advanced Excel, Power BI and/or Tableau) and in using data from a data warehouse or other database.
Must be able to identify and ensure data quality and accuracy.
Strong communications and interpersonal skills, strong mathematics capabilities, conceptual/analytics capabilities, reporting tools skills, process analysis tools use.
Requires self-directed work ethic and abilities, capable of taking the lead on action items or initiatives while also collaborating with others within and outside of the department.
Key skills are in understanding and using data to measure and explain performance, extracting and analyzing data, working with IT systems, developing analytics, collaborating with others, communicating in a business setting with all levels of management, excellent verbal and written communications, can demonstrate effectiveness in performance analysis, developing tools and models to analyze and explain results, developing executive presentation material to explain performance analyses.
Must be able to recognize and work with sensitive and confidential information.
Education
Bachelor’s Degree in Information Technology, Engineering, Business Administration, Finance, Accounting, Economics, or Mathematics, related discipline or equivalent experience.
Experience
Three (3) or more years related experience.
Prior experience in data handling and business process/performance analysis is preferred.
Licenses & Certifications
None
Working Conditions
This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Work is performed primarily in an office environment which requires sitting, standing, walking, and using computers and telephones.
Occasional travel to other company locations may be required on a particular day to work on specific projects or other non-company locations to attend training.
Mental Aspects
Work includes calculating, comparing, extracting, defining, documenting, coordinating, implementing and presenting.
This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
Competencies
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $87,200.00-$96,890.00
Worker Type
Regular
Number of Openings
1
Emergency Response
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
