The most important aspect of this position is supporting the department Supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per EVERSANA’s standard operating processes. The position also requires the incumbent to be certified on all EVERSANA Mobile Powered Industrial Vehicles (i.e., Forklift, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
Adhere to all formal standard operating procedures that control the order fulfillment process in specialized areas.
Adhere to all formal standard operating procedures that control the flow of materials through the specialized areas.
Participate in problem solving, if errors or issues occur with operations processes.
Adhere to client specific pack out SOPs.
Perform end of shift inventory checks.
Notify the applicable supervisor or lead of any obstacles to the successful completion of tasks.
Ability to formulate emails to EVERSANA staff as a means of communication
Perform all tasks assigned by Supervisor or Manager.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
POSITION SUCCESS FACTORS
Ability to direct the workflow while simultaneously working beside material handling team members
Effectively communicate with co-workers and supervisors regarding work requirements
Pays meticulous attention to detail and possesses a task-oriented work ethic
Demonstrates flexibility and a willingness to modify work schedule to support company needs
Ability to successfully complete tasks on a daily basis.
Flexibility and composure in response to changing requirements.
Ability to receive and convey information accurately in a timely manner.
Ability to complete tasks with minimal supervision.
Ability to consistently meet or exceed productivity standards
Ability to safely operate forklift equipment without incident.
Ability to maintain zero defect performance.
Ability to maintain accurate inventory levels of client’s shipping supplies.
PEOPLE LEADER: People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
Day-to-day oversight of associates in partnership with Supervisor.
Drive performance-based culture.
Recruit and train as needed to ensure compliance and process is routinely followed.
EXPECTATIONS OF THE JOB
Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)
Focus on safety at all times and comply with all safety requirements
Follow all formal standard operating procedures (SOPs) that control the order fulfillment process in temperature-controlled areas
Meet all shift requirements as assigned (timely, uniform, etc.)
Hours (Minimum of 40 hours per week, 5 days of the week)
MANDATED UNIFORM: khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
COMPANY BENEFITS AND PERKS
Climate controlled environment
Biweekly payroll
Medical/Dental Plans
Yearly Merit/Performance Incentives
Tuition Reimbursement
401 K Plans
Company Issued Uniforms
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
High school diploma or equivalent (e.g., GED)
2+ years of experience in a fast-paced, distribution warehouse environment or stock room
Strong verbal communication skills required
Strong reading, addition, and subtraction skills needed to manage order specific documentation (a calculator may be used)
Ability to follow instructions without deviation required
Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed)
PREFERRED QUALIFICATIONS
3+ years of experience in a fast-paced, distribution warehouse environment with 2+ years of team lead or supervisor experience
1+ years of experience in a pharmaceutical or medical warehouse environment
1+ years of forklift operation experience or equivalent certification
Demonstrated ability to independently problem-solve small to medium warehouse operations issues
Previous experience coaching and training associates to ensure compliance with SOPs and meet productivity goals
Bilingual (English/Spanish) communication skills (written and verbal) are a plus
Warehouse: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasking in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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