Create and maintain study records, schedules, and project documentation within LIMS, CRM, and other designated systems.
Verify samples, materials, methods, specifications, and laboratory resources are available and prepared prior to study initiation.
Serve as a primary point of contact for clients by providing routine updates, facilitating communication, and ensuring timely resolution of questions and concerns.
Coordinate activities between laboratory operations, quality assurance, sample management, stability, business development, finance, and other supporting teams.
Monitor study progress, turnaround times, milestones, and deliverables while identifying and communicating potential delays or risks.
Assist with scope tracking, change requests, and purchase order management to ensure work is aligned with client expectations and approved agreements.
Support invoicing activities and help resolve billing discrepancies as needed.
Maintain complete, accurate, and audit-ready documentation in accordance with company procedures and quality standards.
Troubleshoot routine operational issues and escalate concerns appropriately to ensure efficient study execution.
Provide cross-functional support and coverage for team members as needed.
Minimum Qualifications
Bachelor's degree in Chemistry, Biology, Biochemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific field.
Minimum 2 years of experience in a laboratory, scientific operations, sample management, client services, project coordination, or related environment.
Authorization to work in the United States indefinitely without restriction or sponsorship.
Preferred Qualifications
Experience working in a regulated laboratory environment, including pharmaceutical, biopharmaceutical, environmental, food, or contract testing laboratories.
Experience coordinating laboratory workflows, testing schedules, studies, or client projects.
Familiarity with LIMS, eLIMS, ETQ, CRM systems, or other laboratory data management platforms.
Strong organizational, communication, and problem-solving skills.
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Ability to manage multiple priorities while maintaining attention to detail and documentation accuracy.
Experience interacting directly with clients and cross-functional scientific teams.
Position is Full-time, Monday-Friday, 8:00 a.m.-4:30 p.m., with overtime as needed. Candidates currently living within a commutable distance of Columbia, MO are encouraged to apply.
Excellent full-time benefits including
Comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
