## About this opportunity
Are you passionate about IT systems, cloud technologies, automation and the transformative potential of Artificial Intelligence?
Would you like to learn how complex IT infrastructures are configured, maintained and optimized to support business-critical services, while also exploring how AI, Agentic AI, Machine Learning and Large Language Models can enhance operations, decision-making and service delivery?
We are looking for a motivated Junior IT Systems & Automation Intern to join our team in Italy.
In this role, you will work alongside experienced IT professionals, supporting system configuration, integration, testing, troubleshooting and maintenance activities across IT platforms. You will also gain exposure to how data-driven practices can improve operational efficiency, system observability, incident handling and customer support.
You will gain hands-on experience with the technologies and processes that ensure reliable, secure and efficient IT operations.
This internship is an excellent opportunity for students or recent graduates who are passionate about IT infrastructure, cloud computing, networking, automation and emerging AI technologies, and who want to develop practical technical skills within a global technology leader.
What you will do
As an Junior IT Systems & Automation Intern, you will
- Contribute to the automation of repetitive tasks through scripting, IT automation tools and, where relevant, AI-assisted workflows.
- Support the analysis of operational data, logs and system performance indicators to identify trends, anomalies and improvement opportunities.
- Continuously expand your knowledge of IT infrastructure and software platforms.
- Support the installation, configuration, integration and maintenance of IT systems, software platforms and infrastructure components.
- Assist with system monitoring, troubleshooting and the resolution of technical issues under the guidance of experienced professionals.
- Support the handling of customer service requests and day-to-day IT operational activities.
- Participate in system upgrades, updates and configuration changes, following established operational procedures.
- Assist with the preparation and execution of test cases to verify system functionality, configuration and integration.
- Support IT project planning and coordination activities, including tracking milestones, deliverables and project progress.
- Assist in preparing technical documentation, project updates, operational procedures and activity reports, leveraging modern digital and AI-enabled productivity tools where appropriate.
- Collaborate with technical teams, project managers and other stakeholders to support the successful delivery of customer solutions.
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## What this role is about
This internship provides practical experience in IT system operations, integration and infrastructure management within a collaborative technical environment, enriched by growing exposure to AI-enabled ways of working.
You will progressively develop your understanding of how IT systems and software platforms are configured, integrated, maintained and optimized.
The role is ideal for someone who enjoys working with technology, is curious about how complex IT environments operate, is interested in the evolution toward intelligent and autonomous operations, and is motivated by solving technical challenges, collaborating with different teams and continuously learning.
You will bring
- Strong interest in IT infrastructure, cloud computing, software platforms, networking technologies and emerging AI applications in enterprise IT.
- Basic knowledge of Linux, SQL, IP networking, databases, virtualization or scripting (Python, Bash or similar) will be considered an advantage.
- Familiarity with cloud technologies such as AWS, Microsoft Azure, Google Cloud or container technologies (Docker, Kubernetes) will be considered a plus.
- Interest in IT project management, project coordination and technical service delivery.
- Strong analytical thinking and problem-solving skills.
- Good organizational skills and ability to manage priorities.
- Curiosity, initiative and a genuine willingness to learn.
- Good communication and teamwork skills.
