## Join our Team
About this opportunity
At Ericsson, we are currently seeking qualified candidates for the position of Lead TA Core delivery for Wireline Operations to meet contractual performance commitments and provide reliable operations through technical support, incident restoration, and ongoing network readiness,Lead L2 support for network faults and incidents, including trouble-ticket analysis and closure, outage restoration, and root-cause analysis for wireless and wireline core network encompassing the below :
What you will do
- Meet contractual fault-management and delivery KPIs; monitor Core network performance and drive improvements.
- Maintain technical readiness and competence as new services and network nodes are introduced; support upgrades, feature and product introductions.
- Support security and audit requirements, including security incident management, MBSS, VAPT, and network audits.
- Coordinate with relevant delivery teams and stakeholders on escalations, technical issues, and delivery commitments.
- Responsible for Configuration management activities.
- Single point of control of all the changes in network Support CAB and ECAB on change risk and impact analysis.
- Execution of CR’s under respective domains in Wirelines operations & Configuration related changes are done as per customer requirement & agreed framework/guidelines.
- Technical validation for all change requests.
- Escalation to Engineering(Design & planning)/ initiator for issues regarding capacity, dimensioning, MOPs, etc.
- Support Various Planned Projects rollouts/Software Updates rollout. Tariff and recharge related configuration changes.
- Regulatory & Security requirements support.
- Roaming Services – In roaming/out roaming launches & migrations.
- Pre & post KPI monitoring against CR implementation during Maintenance Window.
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The skills you bring
- Bachelor’s degree in Telecommunications, Electronics/Electrical Engineering, Computer Science, or a related field; equivalent experience is also relevant.
- Strong knowledge of mobile core networks—especially 4G/5G Packet Core, IMS/VoLTE, virtualized or cloud-native core—and multi-vendor environments. Ericsson’s role profiles emphasize 5G Core, Packet Core, cloud operations, ITIL, and service-level management.
- Working knowledge of ITIL/EOE-style operations, incident/problem/change management, SLA/WLA governance, and automation/analytics.
- 15+ years in telecom core network operations, design, planning.
- Demonstrated accountability for service performance, customer escalations, operational reviews, and leading teams in a managed-services environment.
- The Operations Manager profile requires exposure to EOE mode of operations (or familiarization with relevant core network AI/automation tools), team performance, and workforce optimization.
- Evidence of improving service quality, customer satisfaction, automation adaption, analytics, and continuous improvement.
- Exposure to Wireline Core platform operations (Voice, IP/MPBN).
- Experience of working in a NOC environment and awareness of tools and processes for delivery of managed services.
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”