## Join our Team
About this opportunity
As a Senior BOS System Integration Engineer at Ericsson, you will help deliver reliable integration services across enterprise systems, networks, and nodes. You will prepare, implement, and execute test cases to verify configurations and support integrations, upgrades, migrations, and expansions.
You will work closely with customers, project and service teams, and customer operations. You will investigate issues, gather technical information, coordinate with support teams, and help customers operate Ericsson products and solutions. You will also contribute your experience to improve delivery methods, coach colleagues, and identify opportunities to automate work using AI.
In this role, you are expected to follow global and local Environmental and Occupational Health and Safety (E+OHS) requirements, as well as data security, privacy, and other applicable Ericsson, legal, and financial directives.
What you will do
- Contribute to pre-sales activities by analyzing customer needs and defining or proposing integration solutions and strategies.
- Define integration strategies in line with contractual commitments and focused on delivering customer value.
- Manage integration scope and quality; estimate effort, costs, and timelines; and plan the required activities.
- Prepare, collect, and validate scripts and configurations before execution.
- Initiate and execute test cases, troubleshoot issues, take corrective action, and escalate when needed to maintain service quality.
- Perform integration, migration, and deployment activities in accordance with the relevant process framework and contractual commitments.
- Ensure that operating systems, hardware, software, licenses, and configuration data are available in the required format and version.
- Define and manage exit criteria, and prepare handover documentation.
- Identify and lead improvements to integration processes and methods to increase delivery efficiency and quality.
- Coach new team members in project activities and support knowledge transfer.
- Proactively identify opportunities to create AI-based automation.
Show the full description
The skills you bring
- Experience in system integration, service delivery, or a related technical field, with the ability to work across customer, project, and operations teams.
- Consultative skills, customer insight, and experience contributing to pre-sales activities.
- Process, change, and continuous-improvement management skills.
- Understanding of service delivery and service improvement.
- Strong troubleshooting, analytical, and data analysis skills.
- Automation experience and interest in applying artificial intelligence (AI) to improve delivery.
- Experience with GitLab CI/CD, Azure DevOps Pipelines, Git, and release management.
- Experience with Kubernetes, Helm, Docker, and multi-cluster deployments.
- Knowledge of Microsoft Azure, Azure Container Registry (ACR), and cloud infrastructure.
- Scripting and automation skills using Bash/Shell, Python, and Ansible.
- Familiarity with JFrog Artifactory and artifact lifecycle management.
- Strong English communication skills, both written and spoken.
