## Join our Team
About this opportunity
We are looking for a proactive and organized Administrative Assistant to support the Americas Cloud Software and Services (CSS) organization, based in Plano, Texas. Americas CSS is focused on growing the business and delivering value to customers through technology, innovation, and strong execution. This role is a key enabler of that mission — helping leadership and account teams stay focused on core business and customer priorities while ensuring the administrative and operational foundation runs smoothly. This role offers an opportunity to grow into a more strategic partnership, with direct exposure to CSS leadership, customers, and business priorities, while upholding Ericsson's values and Code of Business Ethics.
What you will do
- Provide comprehensive administrative support to the leadership team and account teams, including complex calendar management, meeting planning, and decision-making support
- Prioritize and manage incoming requests, proactively resolving scheduling conflicts and recommending solutions to optimize leadership and customer engagements
- Coordinate internal and customer-facing meetings, workshops, and events across multiple time zones, including planning, agendas, logistics, and on-site support
- Organize domestic and international business travel, including bookings, itineraries, transportation, expense handling, and real-time support during travel
- Generate purchase orders and process invoices using Ericsson tools (e.g., SAP, Concur), ensuring proper approvals and compliance
- Foster an inclusive, engaging team environment by coordinating team touchpoints, recognition moments, and regular events
- Ensure compliance with Ericsson policies covering travel, expenses, data privacy, information security, and the Code of Business Ethics
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The skills you bring
- Minimum 3 years in an administrative assistant or similar role, preferably including experience in a large, international corporate or customer-facing environment
- Demonstrated experience managing complex calendars and logistics across multiple time zones; international coordination experience is a strong plus
- Highly organized and reliable, with strong attention to detail and the ability to manage multiple priorities in a fast-paced, matrixed environment
- Comfortable managing through ambiguity and driving activities independently with minimal supervision
- High integrity with a proven ability to handle sensitive information with discretion and confidentiality
- Strong service mindset and ability to build trust with senior leaders, cross-functional teams, customers, and external partners
- Excellent written and verbal communication skills in English; advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word)
- AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?
