Monitor application and infrastructure health and identify gaps in observability and alerting
Troubleshoot monitoring, alerting, and observability-related issues in production environments
Support incident investigation and perform root cause analysis for recurring monitoring or infrastructure issues
Work with Engineering, SRE, DevOps, and Platform teams to implement and maintain observability requirements
Maintain documentation for dashboards, alerts, configurations, automation, and operational procedures
Contribute to continuous improvements in monitoring, alerting, automation, and operational reliability
What Success Looks Like
Grafana dashboards, alerts, and configurations are accurately maintained and reliable
Observability and alerting requirements are implemented effectively across applications and infrastructure
Terraform is used consistently to maintain observability-related infrastructure and configurations
Python automation reduces repetitive operational work
Monitoring and alerting gaps are identified and addressed proactively
Production observability issues are investigated and resolved efficiently
Engineering teams have reliable visibility into application and infrastructure health
Qualifications
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
4–7 years of experience in Observability, SRE, DevOps, Infrastructure Engineering, Production Engineering, or a related field
Hands-on experience with Grafana, including: Dashboard creation and maintenance Alert configuration and management Grafana configuration and administration
Hands-on experience with Terraform and Infrastructure as Code (IaC)
Working experience with Python scripting and automation
Good understanding of monitoring, alerting, metrics, and production support
Working knowledge of Linux and cloud environments such as AWS or GCP
Experience troubleshooting production environments and working with cross-functional engineering teams
Preferred Qualifications
Experience with Prometheus and other monitoring platforms
Exposure to Loki, Tempo, and OpenTelemetry
Experience with Kubernetes and Docker
Experience with ELK/OpenSearch or other logging platforms
Experience with APM, distributed tracing, and application monitoring
Experience with Java or Go
Exposure to Helm or Ansible
Experience integrating observability tools with PagerDuty, ServiceNow, Jira, Slack, or Microsoft Teams
Experience working in a production support or on-call environment
Key Skills
Mandatory: Grafana – Dashboards, Alerts & Configuration | Terraform – IaC | Python – Scripting & Automation
Observability: Monitoring, Alerting, Metrics, Logging, APM, Distributed Tracing
Cloud & Infrastructure: AWS/GCP, Linux, Kubernetes, Docker
Good to Have: Prometheus, Loki, Tempo, OpenTelemetry, ELK/OpenSearch, Java, Go, Helm, Ansible
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

