This is not an IT management role. Instead, we’re seeking someone with a background in engineering, technical operations, or facilities leadership. While data center experience is an advantage, we also welcome candidates from telecommunications, infrastructure, and other mission-critical technical environments. You will have been accountable for running an operation, responsible for the delivery outcomes, operating costs, and the complexities of engaging with multiple stakeholders
Responsibilities
Leadership & People Management
Lead, inspire, and develop teams of experienced technical professionals and/or subordinate managers
Foster a culture of safety, accountability, and continuous improvement
Oversee full people management responsibilities, including hiring, coaching, development, and performance reviews
Act as a visible, hands-on leader who sets the tone and brings others along on the journey
Operational Management
Define and deliver on operational objectives, policies, and procedures to ensure site performance meets or exceeds Equinix standards
Drive operational efficiency, reliability, and safety across the site
Manage budgets, cost controls, and resource planning effectively
Partner closely with senior stakeholders on site capacity planning and infrastructure strategy
Project & Infrastructure Oversight
Plan and deliver site infrastructure projects on time, within scope, and on budget
Oversee technical maintenance, system upgrades, and facility expansions
Collaborate with engineering and design teams during new facility handovers
Vendor & Performance Management
Ensure vendors consistently deliver to agreed KPIs and SLAs
Build strong supplier relationships and drive continuous improvement initiatives
Incident & Risk Management
Act as the senior incident lead during critical events, coordinating teams and ensuring timely resolution
Lead root cause analysis and ensure corrective actions are implemented quickly
Oversee compliance, MOP approvals, and testing protocols to ensure operational resilience
Qualifications
Proven leadership in technical operations within complex, high-availability environments (data centers, telco, engineering, or large-scale infrastructure)
Experience leading and developing technical or multi-disciplinary teams
Strong background in engineering, facilities management, or mission-critical operations
Track record of raising performance standards and delivering operational excellence
Comfortable managing budgets, technical projects, and senior stakeholder relationships
Long term relevant experience or equivalent progressive leadership roles
The Ideal Candidate
We’re looking for someone who can
Inspire and influence — lead people, not just manage them
Raise the bar — set ambitious standards for safety, quality, and performance
Be technically credible — engage confidently with engineers, vendors, and technical teams
Thrive under pressure — operate effectively in mission-critical, high-availability environments
And has
Leadership experience — must have managed more than 10 direct reports
New site experience — ideally a strong understanding of opening a new site, as this role will support the launch of LD14, our newest site
Senior-level influence — has worked with budgets and stakeholders at a senior level
A positive mindset — brings energy, resilience, and a can-do attitude to the team
Why Should You Apply?
Competitive Salary: Attractive compensation package
25 days of holiday plus bank holidays, with the option to purchase additional days (pro rata for shift positions)
Comprehensive Insurance & Health Benefits: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership
Investment Opportunities: Employee Stock Purchase Plan and Company Pension Plan
Travel Benefits: Cycle to Work Scheme and Annual Season Ticket Loan
Career Growth: Excellent opportunities for growth and advancement within the company
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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