Architect data-exchange protocols with vendor portals to safely, accurately, and rapidly transmit high-volume claimant rosters for mass tort dockets.
Dual-Pipeline Operations & Workflow Scaling
Optimize distinct workflows ensuring single-event files move seamlessly through individual verification and auditing, while mass tort dockets utilize batched processing and global resolution models.
Identify pipeline bottlenecks and implement automation or case management updates to lower overall turnaround times from initiation to final distribution.
Establish global holdback structures and master settlement grids for mass torts while ensuring case-by-case precision for single-event personal injury clients.
Team Leadership & Quality Assurance
Lead, mentor, and scale a dedicated team of lien resolution analysts and specialists, setting clear production KPIs tailored to each pipeline.
Enforce rigorous audit controls to maintain flawless data integrity across complex mass spreadsheets, claimant profiles, and internal case management systems.
Serve as the primary escalation point for complex lien disputes, high-value individual claims, or structural gridlocks with recovery agencies.
Reporting & Compliance Strategy
Stay ahead of regulatory changes impacting Medicare Secondary Payer (MSP) compliance, Medicaid recovery rights, and ERISA self-funded frameworks.
Develop executive dashboards tracking project-level mass tort milestones alongside firm-wide single-event cycle times, reduction percentages, and clearance rates.
Qualifications & Skills
Experience: 5+ years in lien resolution, healthcare subrogation, or settlement administration, with a proven track record of managing teams across both mass tort and single-event personal injury pipelines.
Vendor Expertise: Extensive hands-on experience navigating the processes, portals, and escalation paths of all primary healthcare recovery vendors (CMS, Optum, Equian, etc.).
Technical Knowledge: Mastery of Medicare Parts A/B/C/D, Medicaid grids, ERISA compliance, Military (TriCare/VA), and global settlement mechanics.
Data & Tech Savvy: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data parsing).
Core Competencies: Ability to pivot smoothly between high-level data strategy (managing rosters of thousands) and micro-level analysis (auditing a single complex medical demand).
The Compensation range for this role is $100,000 to $115,00 USD annually and may be eligible for an annual bonus.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Must be authorized to work in the United States for any employer.
#LI-MM2 #LI-Remote #1300 Epiq Class Action & Claims Solutions, Inc.
Your specific salary will be determined based on several factors
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Builds Talented Teams
Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.
Focus on employee engagement
Build a strong talent pipeline
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
