What You'll Do
Process Mapping & Documentation
Help transform how Corporate Security documents and manages critical business processes by:
Documenting and mapping key Corporate Security processes and workflows.
Developing process flowcharts, swimlane diagrams, and Standard Operating Procedures (SOPs).
Creating RACI matrices and process inventories for critical security functions.
Potential processes include
Access control and badge management
Employee onboarding and offboarding
Audit, Risk, and Compliance documentation and evidence management
Incident reporting and investigations
Alarm monitoring and response
Key control management
Emergency response procedures
Vendor and contractor management, including monthly AP processes
Process Improvement & Lean Review
Put your analytical and problem-solving skills to work by
Analyzing current workflows to identify inefficiencies, bottlenecks, and redundant steps.
Applying Lean Six Sigma methodologies to recommend process improvements.
Assisting in the development of future-state workflows and standardized procedures.
Helping create solutions that improve operational efficiency and long-term scalability.
Documentation & Knowledge Management
Help build a foundation for sustainable program growth by
Inventorying existing security policies, procedures, forms, and operational documents.
Assisting with the organization of a centralized SharePoint-based document repository.
Recommending version control and document governance standards.
Supporting knowledge-sharing efforts that improve consistency and organizational readiness.
Metrics & Reporting
Gain exposure to data-driven decision making by
Helping identify and document key performance indicators (KPIs) for security operations.
Assisting in the development of reporting templates and dashboard concepts.
Supporting data collection, reporting, and analysis activities.
Contributing to meaningful metrics that help measure operational success.
Your Summer Project Experience
Beyond your day-to-day responsibilities, you'll collaborate with fellow interns on cross-functional summer projects designed to address a real business challenge. This experience will allow you to:
Work in a team environment with interns from different departments.
Practice project management and problem-solving skills.
Develop executive-level presentation experience.
Build relationships across the organization.
Project Deliverables
By the end of the internship, you'll help create tangible business deliverables, including:
Security Process Atlas documenting major security workflows
Standard Operating Procedure (SOP) templates and completed procedures
Security Documentation Inventory
Process Improvement and Gap Analysis Report
Security KPI Framework and reporting recommendations
Final executive presentation summarizing findings and recommendations
These are real-world accomplishments you'll be able to discuss in future interviews and highlight on your resume.
What You'll Learn
This internship is designed to provide practical, hands-on experience in:
Corporate Security operations and governance
Physical security and access control programs
Process mapping and business analysis techniques
Lean Six Sigma and continuous improvement methodologies
Documentation management and knowledge retention practices
Data analysis and KPI development
Project management and stakeholder engagement
Executive communication and professional presentation skills
By the end of the summer, you'll have a stronger understanding of how organizations improve operations, manage programs, and drive continuous improvement across teams.
What You'll Gain
Throughout the internship, you'll have the opportunity to
Work directly with experienced Corporate Security professionals and leaders.
Gain exposure to business operations, process improvement, and project management.
Develop highly marketable skills in process mapping, workflow analysis, documentation, and stakeholder management.
Strengthen your analytical thinking, communication, and organizational skills.
Build confidence presenting ideas and recommendations to leadership.
Expand your professional network through mentorship and cross-functional collaboration.
Gain real-world experience that can support future careers in business operations, consulting, security management, project management, risk management, continuous improvement, and related fields.
Leave the summer with meaningful accomplishments and practical experience that will help set you apart after graduation.
Desired Qualifications
Education
Currently pursuing a Bachelor's or Master's degree in
Business Administration
Operations Management
Criminal Justice
Security Management
Project Management
Or a related field
Skills & Competencies
Strong organizational and analytical skills.
Excellent written communication and documentation abilities.
Interest in process improvement and operational efficiency.
Ability to gather information through interviews and stakeholder meetings.
Proficiency with Microsoft Office Suite, including SharePoint, Word, Excel, and PowerPoint.
Familiarity with Microsoft Visio or other process-mapping tools is preferred.
Knowledge of Lean Six Sigma concepts is preferred.
Ability to manage multiple projects and deadlines effectively.
Who Should Apply?
This internship is perfect for students who enjoy solving problems, improving processes, organizing information, and making things work better. If you're curious, detail-oriented, and excited by the idea of building something that will have a lasting impact on an organization, this is an opportunity to gain hands-on experience while developing skills that will benefit you throughout your career.
If you're eager to learn, excited to take on new challenges, and looking for an internship that combines purpose, professional growth, and hands-on experience, we'd love to have you join our team this summer.
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
