Stakeholder & Operations Support
Support customer-facing and regulatory initiatives including complaint resolution, legal coordination, and executive communications
Develop and maintain critical reporting infrastructure using Access databases and PowerBI dashboards
Coordinate cross-functional projects including service reporting, compliance tracking, and operational planning
Quality & Continuous Improvement
Lead quality control reviews to ensure accuracy, consistency, and compliance across analyses
Manage documentation standards and data preservation for organizational knowledge
Work with senior leadership to optimize processes and eliminate redundancies
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's Degree in a technical or business-related field required or equivalent work experience. Desired: Master's Degree.
Minimum experience required of the position
Analyst II: 2-4 years of professional experience.
Analyst III: 4-6 years of professional experience.
Analyst Sr: 6 years of professional experience.
Minimum knowledge, skills, and abilities required of the position
Analytical skill set with advanced knowledge of Microsoft Office: Excel, PowerPoint, PowerBI.
Desired knowledge, skills, and abilities required of the position
Python, SQL, Google Analytics, Power Query, Google Analytics, Json
Any certificates, licenses, etc., required for the position
None
- Primary Location: Texas-The Woodlands Texas : The Woodlands || Texas : Beaumont
- Job Function: Corporate
- FLSA Status: Professional
- Relocation Option: No Relocation Offered
- Union description/code: NON BARGAINING UNIT
- Number of Openings: 1
- Req ID: 124871
- PS Job Title: Analyst II-Sr
- Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
