Expected to manage a claim pending of approximately 250 files, the majority of which are in litigation.
Investigate claims by interviewing claimants and witnesses, establish claim reserves, handle evidence, obtain evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
Negotiate and settle claims, set reserves and manage litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
May present evidence at legal proceedings.
Direct appraisal and/or inspection of damaged property.
Dispose of salvage and pursue subrogation when appropriate.
Document plan of action in the claim system and set appropriate diaries.
Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Close all files as appropriate in a timely and complete manner.
Maintain closing ratio as directed by management team.
Attend/participate at mediation, trials or hearings.
Routinely interact with clients, claimants, attorneys, investigators, experts and other vendors.
Perform other duties as required.
Qualifications
HS Diploma/GED equivalent
At least 2+ years of experience handling first party property claims preferred; more experience may be required depending upon complexity of claim pending.
Completion of training courses internally and/or externally in all significant areas affecting claims handling and practices.
Licenses, certifications, awards preferred.
Proficient with MS Excel and Word.
Computer experience with related claims software.
Excellent verbal and written communication skills.
Excellent negotiation skills.
Superior organizational and decision making skills.
Strong analytical and strategizing skills.
Significant understanding of self-insured retention, excess and reinsurance reporting.
Benefits
We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $18.45 - $21.00 hourly, and will be based on a number of additional factors including skills, experience, and education.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Investigates, evaluates, disposes of and settles the most complex and highest exposure claims with minimal supervision, including the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves in accordance with legal statutes, policy provisions and company guidelines:
Hybrid Position: Must live near Egg Harbor Township, NJ
Monday - Friday 8:00 AM - 4:30 PM EST
Key Responsibilities
Understand concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims toward resolution using Best Practices.
Promptly investigate all assigned claims for coverage, liability assessment and damages.
Expected to manage a claim pending of approximately 250 files, the majority of which are in litigation.
Investigate claims by interviewing claimants and witnesses, establish claim reserves, handle evidence, obtain evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
Negotiate and settle claims, set reserves and manage litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
May present evidence at legal proceedings.
Direct appraisal and/or inspection of damaged property.
Dispose of salvage and pursue subrogation when appropriate.
Document plan of action in the claim system and set appropriate diaries.
Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Close all files as appropriate in a timely and complete manner.
Maintain closing ratio as directed by management team.
Attend/participate at mediation, trials or hearings.
Routinely interact with clients, claimants, attorneys, investigators, experts and other vendors.
Perform other duties as required.
HS Diploma/GED equivalent
At least 2+ years of experience handling first party property claims preferred; more experience may be required depending upon complexity of claim pending.
Completion of training courses internally and/or externally in all significant areas affecting claims handling and practices.
Licenses, certifications, awards preferred.
Proficient with MS Excel and Word.
Computer experience with related claims software.
Excellent verbal and written communication skills.
Excellent negotiation skills.
Superior organizational and decision making skills.
Strong analytical and strategizing skills.
Significant understanding of self-insured retention, excess and reinsurance reporting.
