Partner closely with Production Planning, Manufacturing Operations, Engineering, IT, MES teams, implementation partners, and software vendors to resolve complex scheduling and system issues.
Investigate production scheduling and system issues using structured troubleshooting and root-cause analysis, implementing corrective actions that prevent recurrence.
Maintain technical documentation covering system configuration, scheduling logic, master-data requirements, interfaces, operating procedures, troubleshooting, and support knowledge.
Provide technical guidance and knowledge sharing to manufacturing, planning, project, and technical teams on scheduling system capabilities and best practices.
Required Qualifications
Bachelor's degree or equivalent qualification in Engineering, Computer Science, Information Systems, Software Engineering, Automation, Manufacturing Technology, Industrial Engineering, or a related discipline.
Approximately 3-5 years of relevant experience in manufacturing scheduling, APS, MES/MOM, manufacturing systems, industrial software, manufacturing IT/OT, systems integration, or digital manufacturing.
Hands-on experience implementing, configuring, integrating, deploying, supporting, or enhancing enterprise manufacturing planning or scheduling systems.
Strong understanding of manufacturing planning and scheduling concepts, including production capacity, resources, routings, calendars, constraints, priorities, material availability, and master data.
Ability to analyze complex manufacturing and system problems and convert business requirements into functional and technical solutions.
Experience with system integration, databases, APIs, interfaces, middleware, data flows, testing, defect resolution, and production support.
Strong analytical and structured root-cause problem-solving capability.
Strong communication skills and ability to collaborate effectively with manufacturing operations, planning, engineering, IT, implementation partners, and software vendors.
Preferred Qualifications
Hands-on experience with DELMIA Apriso/Ortems is strongly preferred.
Experience integrating advanced planning and scheduling solutions with MES and ERP environments.
Working knowledge of SQL, APIs, databases, reporting, scripting, system monitoring, or data-analysis technologies.
Experience supporting multi-site manufacturing system deployments, testing, cutover, hypercare, change management, and continuous improvement.
Knowledge of Lean, Six Sigma, Agile, ITIL, or other structured problem-solving and delivery methodologies.