Support automated order confirmation processes by providing accurate order data and inputs.
Initiate and process advance payment requests, debit notes, and credit notes through ERP systems.
Maintain high standards of data accuracy, process compliance, and customer service.
Contribute to continuous process improvement initiatives that enhance efficiency and customer experience.
Who You Are
You take on new opportunities and challenges with a sense of urgency and enthusiasm while maintaining a focus on delivering high-quality results. You build strong partnerships with customers and colleagues, gaining insights into their needs and working proactively to create positive outcomes. You effectively balance multiple priorities, analyze information from different sources, and navigate changing situations with confidence. You adapt your approach when faced with uncertainty, remain productive in evolving environments, and work collaboratively across teams to achieve shared goals and deliver business success.
For This Role, You Will Need
Experience working with order management, order processing, customer service, sales support, or a related business function.
Technical education or equivalent experience gained through professional practice.
Ability to accurately manage multiple tasks and priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, particularly Excel.
Experience working with ERP business systems.
Ability to communicate effectively in English and Italian, both written and verbal.
Strong attention to detail and commitment to data accuracy.
Effective collaboration and problem-solving skills.
Ability to work across functions and build productive working relationships.
Preferred Qualifications That Set You Apart
Experience using SAP, Oracle, or other enterprise resource planning systems.
Knowledge of manufacturing, industrial, or engineered-product environments.
Familiarity with contract review processes and order lifecycle management.
Understanding of customer order administration, shipping coordination, and change management processes.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is 27000 & 40000 EUR annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. The role is suitable for candidates with early career experience as well as professionals looking to further develop their skill in project quality. This role is covered by the Industria Metalmeccanica Collective Bargaining Agreement (CBA), which defines the applicable compensation structure and progression (CCNL Metalmeccanici — Assolombarda).
