In This Role, Your Responsibilities Will Be
Remote Technical Support: Provide remote technical assistance via phone/email to resolve customer inquiries related to NI hardware/software (LabVIEW, TestStand, Modular Instruments).
Demo Development & Market Activation: Assist the Marketing team in building and showcasing virtual instrumentation systems for events/webinars.
On-Site Customer Support: Join Sales/Account Manager and Field Application Engineers on-site to support product installations, simple system validations, and proof-of-concept (POC) testing.
Customer Training: Conduct technical seminars and present customer training for NI products.
For This Role, You Will Need
Bachelor’s or master’s degree in electrical engineering, automation, or related fields (senior-year priority)
Interested in working directly with customers to help them solve technical problems and learn how to apply our products to their applications
Excellent presentation and interpersonal skills for customer-facing interactions.
Strong ability to solve problems and work independently
Bilingual in English and Mandarin Chinese
Commit to 3 days/week for 9-12 months (full-time during summer preferred).
Willing to transfer to the position of Field Application Engineer, Technical Support Engineer, Sales after finishing internship program
Preferred Qualifications That Set You Apart
Knowledge/experience of NI software or hardware is a plus
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Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
