Review customer purchase orders against the final quotation to identify and resolve technical, commercial, pricing, contractual, or documentation discrepancies prior to order acceptance and handoff to Customer Service.
Build trusted customer relationships through responsive communication, technical competence, attention to detail, and a commitment to delivering exceptional customer experience.
Utilize digital sales, quoting, CRM, and product configuration tools to improve productivity, maintain accurate opportunity information, and support an efficient quote-to-order process.
Who You Are
You build strong customer relationships and work to understand customer requirements. You communicate technical and commercial information clearly and effectively across a variety of audiences. You work collaboratively across functions to resolve questions and achieve shared goals. You plan and prioritize work effectively, maintain attention to detail while managing multiple opportunities, and take ownership of commitments through completion. You approach customer and business challenges with a problem-solving mindset and know when to engage additional expertise.
For This Role, You Will Need
Associate's Degree or applicable experience
Strong written and verbal communication skills with the ability to work directly with customers.
Technical aptitude with the ability to interpret customer specifications, product configurations, and technical requirements.
Strong organizational skills and attention to detail with the ability to manage multiple customer inquiries and quotations simultaneously.
Bachelor’s Degree
Preferred Qualifications That Set You Apart
Experience in inside sales, technical sales, applications engineering, customer service, or another customer-facing technical role.
Experience preparing technical and commercial quotations for engineered products.
Knowledge of valves, pressure management equipment, flow control products, or similar engineered industrial products.
Experience supporting customers in highly regulated, specification-driven, or project-based industries.
Our Location
Mansfield, Massachusetts, offers the charm of a suburban community with the convenience of a prime location in southeastern Massachusetts. Known for its excellent schools and family -friendly atmosphere, Mansfield provides easy access to both Boston and Providence via major highways and a commuter rail station. Residents enjoy a variety of recreational opportunities, including local parks, sports fields, and trails, as well as vibrant community events and concerts at the Xfinity Center, a popular outdoor entertainment venue, as well as proximity to Patriot Place! With its strong sense of community and convenient amenities, Mansfield is an ideal place to call home!
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing can inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet your family's physical, mental, and financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our compensation philosophy is simple: We pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. The total target comp range for this position is $75,000 to $90,000 commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
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