These roles are anticipated to be needed from December 2025 to April 2026
Essential Duties & Responsibilities
Take incoming calls from customers and suppliers and route them to the appropriate account team member
Advanced work order triage and troubleshooting via email, telephone or 3rd party communications
Act as a trusted resource for customers and suppliers
Prepare customer invoices
Other tasks as required
Qualifications
Prior experience working in a high volume, fast paced customer service role. Call center experience preferred.
Demonstrated ability to problem solve.
Proven ability to multitask and prioritize.
Excellent oral and written communication skills.
Experience in the trades, such as HVAC, Floor Care, Electrical, Plumbing, Roofing, Landscaping or building repair and maintenance a plus
Previous experience working with a work order management system a plus
Bi-lingual English/Spanish skills a plus
Work hours for this position are subject to change; ample notice will be provided prior to any schedule changes. While we will work to try and accommodate your availability we are not able to guarantee any certain number of hours per week. The more flexibility that you offer, the more that there will be a chance for hours.
We offer our "On Demand" seasonal employees
A competitive salary
Opportunity to work a flexible schedule (the more hours that you are available, the more opportunities that there may be to work)
Proven performers may be able to return next season in the same or similar role. Some of our part time team members have been working for us for several years.
Whether you are looking for some extra spending money for the holidays and beyond, or to supplement your income, our part time team might be right for you.
Physical Demands
Must be able to remain in a stationary position. Constantly operates a computer, copy machine and printer
Work Environment
Must have flexibility and adaptability in work schedule in order to serve a broad base of clients in multiple time zones with locations operations seven days a week. Typical work schedule would be Monday - Friday 8:30 AM - 5:30 PM, 9:00 AM - 6:00 PM, or 10:00 AM – 7:00 PM during the core landscaping season (April through October). Earlier/later shifts, which may include weekends, are required during the snow season (November through March).
Promotes a positive safety culture by fully complying with all safety policies and procedures, and applicable federal, states and local regulations.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
