Partner with Elsevier’s Implementation Lead to match each client’s needs and technical nuances to the right Elsevier solution
Lead complex integration conversations with customer IT teams and stakeholders
Answer customer questions on technical requirements and integration capabilities with confidence
Spot process improvements, then recommend, implement, and sustain them
Maintain technical integration documentation that captures and shares best practices
Connect teams across departments so downstream functions succeed
Develop and refine processes for enhanced features that drive customer retention
What You Bring
Required
Strong IT background, including client/server applications, HL7, FHIR, OAuth, SAML, and ADFS
Hands-on experience with Single Sign-On, embedded URL linking, Infobutton, SMART on FHIR, and related technologies
Proficiency in Confluence/Jira, Excel, Word, MS Project, Visio
Ability to juggle multiple priorities and meet deadlines
Bachelor’s degree (BS/BA) or equivalent experience
Preferred
Experience integrating with or supporting EHR vendors such as Epic, Oracle/Cerner, or Allscripts
Healthcare IT implementation support and project management experience
Working knowledge of AI and machine learning concepts, with an interest in how emerging AI capabilities can improve efficiencies and end-user experience
Why You’ll Love It
You’ll solve interesting technical problems, collaborate across the organization, and see your work improve how clinicians access the knowledge they need at the point of care.


U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Maryland, the base pay range is $82,800 - $137,800.

This job is eligible for an annual incentive bonus.





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